FirstService Residential
General Manager
FirstService Residential, Surprise, Arizona, United States, 85379
Job Overview:
In conjunction with the Board of Directors, the General Manager of Sun Village Condos will manage the business of the association to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. The ideal candidate must have prior HOA management experience.
Compensation:
$65k+ annually, based on experience
Your Responsibilities:
Review monthly financials with the Regional Director and Board when necessary
Plan, organize and assist the Board in conducting Board and annual membership meetings
Attend Board of Directors meetings, club and committee meetings as required
Review incident reports, respond and implement timely solutions
Identify, coordinate and market all community events, programs and services
Communicate with residents to address homeowner concerns and assist in dispute resolution
Coordinate with vendors and contractors for repairs and maintenance requests to ensure work is completed on time and within budget
Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
Track non-compliance/violation issues, send appropriate notices according to established policies
Supervise, manage, and develop on-site staff, including maintenance teams and vendors, to ensure the proper maintenance of building systems, common areas, and amenities
Oversee and inspect building systems, common areas, and amenities to ensure safety, functionality, and timely maintenance
Skills and Qualifications:
Proficient with MS Office suite
Tremendous listener with the ability to diffuse tense situations
Able to identify issues and resolve before problems arise
Highly detail-oriented and thorough, ensuring accuracy and completeness in all work
Exceptional interpersonal skills to cultivate strong working relationships and promote teamwork
Excellent verbal and written communication skills, with the ability to clearly convey information and ideas
Collaborative and cooperative, working effectively with colleagues and stakeholders to achieve common goals
Effective leader and motivator, inspiring others to achieve their best and providing guidance and support to team members
Education and Experience:
Bachelors degree preferred
CAAM or CMCA designation preferred
5+ years of HOA management experience required
Physical Requirements:
Walk and move throughout the community common areas and facilities
Sit and stand for moderate periods of time
Sit at a desk using a computer in an office setting
Supervisory Responsibility:
Yes
Work Location:
Sun Village Condo Association; 17300 N Sun Village Pkwy, Suite I | Surprise, AZ 85374
Work Hours:
Monday – Friday, 8a – 5p with some evenings and weekends as needed.
What We Offer:
11 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
To learn more about our company and culture, visit
https://www.fsresidential.com/arizona/
#J-18808-Ljbffr
In conjunction with the Board of Directors, the General Manager of Sun Village Condos will manage the business of the association to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. The ideal candidate must have prior HOA management experience.
Compensation:
$65k+ annually, based on experience
Your Responsibilities:
Review monthly financials with the Regional Director and Board when necessary
Plan, organize and assist the Board in conducting Board and annual membership meetings
Attend Board of Directors meetings, club and committee meetings as required
Review incident reports, respond and implement timely solutions
Identify, coordinate and market all community events, programs and services
Communicate with residents to address homeowner concerns and assist in dispute resolution
Coordinate with vendors and contractors for repairs and maintenance requests to ensure work is completed on time and within budget
Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
Track non-compliance/violation issues, send appropriate notices according to established policies
Supervise, manage, and develop on-site staff, including maintenance teams and vendors, to ensure the proper maintenance of building systems, common areas, and amenities
Oversee and inspect building systems, common areas, and amenities to ensure safety, functionality, and timely maintenance
Skills and Qualifications:
Proficient with MS Office suite
Tremendous listener with the ability to diffuse tense situations
Able to identify issues and resolve before problems arise
Highly detail-oriented and thorough, ensuring accuracy and completeness in all work
Exceptional interpersonal skills to cultivate strong working relationships and promote teamwork
Excellent verbal and written communication skills, with the ability to clearly convey information and ideas
Collaborative and cooperative, working effectively with colleagues and stakeholders to achieve common goals
Effective leader and motivator, inspiring others to achieve their best and providing guidance and support to team members
Education and Experience:
Bachelors degree preferred
CAAM or CMCA designation preferred
5+ years of HOA management experience required
Physical Requirements:
Walk and move throughout the community common areas and facilities
Sit and stand for moderate periods of time
Sit at a desk using a computer in an office setting
Supervisory Responsibility:
Yes
Work Location:
Sun Village Condo Association; 17300 N Sun Village Pkwy, Suite I | Surprise, AZ 85374
Work Hours:
Monday – Friday, 8a – 5p with some evenings and weekends as needed.
What We Offer:
11 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
To learn more about our company and culture, visit
https://www.fsresidential.com/arizona/
#J-18808-Ljbffr