Wentworth Institute of Technology
Communications Specialist Dispatcher
Wentworth Institute of Technology, Boston, Massachusetts, us, 02298
Communications Specialist Dispatcher
Wentworth Institute of Technology Police Department is seeking applicants for the position of
Communications Specialist Dispatcher .The mission of the Department is to provide a safe campus for students, faculty, staff, and visitors of Wentworth Institute of Technology. Additionally, to facilitate the university’s educational, research, and community service goals while providing these services with the highest standards of professionalism.Essential Duties :Monitoring alarms for the entire university system while dispatching the proper response.Operating a multi-line telephone system.Prioritizing calls and entering the data into a computer-aided dispatch system.Asking vital questions and providing pre-arrival instructions for response.Monitoring and operating a radio console and computer equipment.Receiving and responding to a variety of calls for service and complaints.Asking questions to interpret, analyze, and anticipate the caller’s situation as well as resolving problems by providing information, dispatching emergency services, or referring callers to other agencies.Dispatching and coordinating the responses of the Department of Public Safety.Minimum Requirements :Associate's degree, or vocational or technical school degree1 - 3 years of work experience.Preferred Requirements :Preferred Education: Bachelor's degree3 - 5 years of experienceOne year of professional experience in a telecommunications or related environmentInclusive Excellence at WentworthWentworth Institute of Technology is committed to diversity, equity, and inclusion in all University programs and activities. The University does not discriminate based on race, color, national origin, sex, sexual orientation, religion, disability, age, genetic information, gender identity, veteran status or any other category protected by law. All qualified applicants will receive consideration.All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at wellsc1@wit.edu.
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Wentworth Institute of Technology Police Department is seeking applicants for the position of
Communications Specialist Dispatcher .The mission of the Department is to provide a safe campus for students, faculty, staff, and visitors of Wentworth Institute of Technology. Additionally, to facilitate the university’s educational, research, and community service goals while providing these services with the highest standards of professionalism.Essential Duties :Monitoring alarms for the entire university system while dispatching the proper response.Operating a multi-line telephone system.Prioritizing calls and entering the data into a computer-aided dispatch system.Asking vital questions and providing pre-arrival instructions for response.Monitoring and operating a radio console and computer equipment.Receiving and responding to a variety of calls for service and complaints.Asking questions to interpret, analyze, and anticipate the caller’s situation as well as resolving problems by providing information, dispatching emergency services, or referring callers to other agencies.Dispatching and coordinating the responses of the Department of Public Safety.Minimum Requirements :Associate's degree, or vocational or technical school degree1 - 3 years of work experience.Preferred Requirements :Preferred Education: Bachelor's degree3 - 5 years of experienceOne year of professional experience in a telecommunications or related environmentInclusive Excellence at WentworthWentworth Institute of Technology is committed to diversity, equity, and inclusion in all University programs and activities. The University does not discriminate based on race, color, national origin, sex, sexual orientation, religion, disability, age, genetic information, gender identity, veteran status or any other category protected by law. All qualified applicants will receive consideration.All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at wellsc1@wit.edu.
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