UPMC
Volunteer Coordinator
UPMC, Hanover, Pennsylvania, us, 17334
The Volunteer Services department is looking for a new energetic and personable Volunteer Coordinator who will work closely with the community (high school students, college students, senior volunteers, etc.) to give them a glimpse into the healthcare industry.
Schedule: Monday – Friday from 8 – 4:30. This is an in-office position, NOT HYBRID.
Purpose:
Responsible for staffing and scheduling of volunteer for the Volunteer Services Department to support the Manager or Volunteer Services as needed.
Responsibilities:
Primary Duties:
Recruits, interviews, provide orientation and schedules all adult and student volunteers.
Responsible for the compliance of volunteer files.
Maintains current records for all volunteers.
Assists in the development of volunteer assignment descriptions for all positions.
Schedules and plans group orientation and in-services.
Maintains high level of volunteer morale, through appreciation and recognition events.
Coordinates monthly schedules and obtains substitutes or permanent replacements, as needed.
Updates volunteer information in the database.
Recruits active volunteers for special projects.
Encourages spirit of community throughout the Hospital, which in turn attracts and helps to retain sufficient qualified volunteers to meet department needs.
Responsible for delivery of daily mail, cards, and flowers to patient rooms.
Also, distribution of magazines and circulars to public areas and waiting rooms.
Responsible for developing and managing relationships with department clinical managers to ensure department's volunteer needs are fulfilled in a timely manner.
Must be proficient in Microsoft Office programs (e.g. Word, Excel, and PowerPoint).
Manage Co-op program through collaboration with surrounding area high schools.
Secondary Duties:
Responsible for assisting Volunteer Services Manager on special projects or community awareness programs as needed.
Serves on ancillary committees which can utilize volunteers as needed.
Assists Volunteer Services Manager in presentations to departments and/or management as needed.
Human Relations / Contact and Communications:
Daily contact with employees, volunteers and general public requiring excellent communication and presentation skills.
Importance is given to encompassing diversity of volunteer populations with emphasis on age specific requirements, i.e. visual, communication and hearing.
Required Knowledge, Skills and Abilities:
Associate Degree or Bachelor of Science Degree.
Must have excellent written and oral communication skills.
Must be able to multi-task or manage multiple projects and people simultaneously.
Must be sensitive to volunteer needs and capabilities.
Two to four years' experience in a hospital environment preferred.
Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
Schedule: Monday – Friday from 8 – 4:30. This is an in-office position, NOT HYBRID.
Purpose:
Responsible for staffing and scheduling of volunteer for the Volunteer Services Department to support the Manager or Volunteer Services as needed.
Responsibilities:
Primary Duties:
Recruits, interviews, provide orientation and schedules all adult and student volunteers.
Responsible for the compliance of volunteer files.
Maintains current records for all volunteers.
Assists in the development of volunteer assignment descriptions for all positions.
Schedules and plans group orientation and in-services.
Maintains high level of volunteer morale, through appreciation and recognition events.
Coordinates monthly schedules and obtains substitutes or permanent replacements, as needed.
Updates volunteer information in the database.
Recruits active volunteers for special projects.
Encourages spirit of community throughout the Hospital, which in turn attracts and helps to retain sufficient qualified volunteers to meet department needs.
Responsible for delivery of daily mail, cards, and flowers to patient rooms.
Also, distribution of magazines and circulars to public areas and waiting rooms.
Responsible for developing and managing relationships with department clinical managers to ensure department's volunteer needs are fulfilled in a timely manner.
Must be proficient in Microsoft Office programs (e.g. Word, Excel, and PowerPoint).
Manage Co-op program through collaboration with surrounding area high schools.
Secondary Duties:
Responsible for assisting Volunteer Services Manager on special projects or community awareness programs as needed.
Serves on ancillary committees which can utilize volunteers as needed.
Assists Volunteer Services Manager in presentations to departments and/or management as needed.
Human Relations / Contact and Communications:
Daily contact with employees, volunteers and general public requiring excellent communication and presentation skills.
Importance is given to encompassing diversity of volunteer populations with emphasis on age specific requirements, i.e. visual, communication and hearing.
Required Knowledge, Skills and Abilities:
Associate Degree or Bachelor of Science Degree.
Must have excellent written and oral communication skills.
Must be able to multi-task or manage multiple projects and people simultaneously.
Must be sensitive to volunteer needs and capabilities.
Two to four years' experience in a hospital environment preferred.
Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran