Toho Water Authority
Director of Communications/Public Relations
Toho Water Authority, Kissimmee, Florida, United States, 34747
General Description
Seeking the right person for this role, a Director or a strong Manager looking to develop into a Director
Are you a visionary leader who is passionate about water and the community? We seek an innovative and creative Manager or Director who will shape captivating narratives, craft compelling campaigns, and foster meaningful relationships with the community. You will bring our mission to life, inspire others, engage people, and leave a lasting impact. If you’re a dynamic leader who thrives at the intersection of creativity and communication, we want to hear from you!
What You Get:The Communications Director at Toho Water Authority works to drive initiatives and programs forward. With a culture that balances people with business, you can design, implement, and manage programs that expand and strengthen our organization. You will play a key role in developing and implementing best practices and strategies that advance Toho Water Authority’s efforts to be a high-performance organization fueled by a skilled, engaged, and diverse workforce.
What We Need:The ideal candidate will be knowledgeable in communications, public relations, branding, community engagement, and team leadership. We are looking for an individual who has a passion for people and is committed to driving initiatives forward through analytics, resources, and innovation.
Our Commitment to You:Our Communications team is comprised of dynamic, mission-driven individuals who are passionate about our Toho Promise and supporting positive change in the workplace. Being part of the Communications team at Toho means you are submersed in an environment that allows you to bring your authentic self.
Who We Are:Established in 2003 by a special act of the Florida legislature, Toho Water Authority (Toho) is the primary provider of water, wastewater, and reuse water services in Osceola County and one of the larger utilities in the State of Florida. Toho currently serves over 150,000 customers, in a 342 square-mile area, including St Cloud, Kissimmee, Poinciana, and unincorporated areas of Osceola, Polk, and Orange Counties. Toho was established to provide regional stewardship over water resources in and around Osceola County.
Toho owns and operates 17 water plants and 9 water reclamation facilities. With a 550+ person workforce, Toho treats and distributes approximately 51.6 million gallons of potable water and reclaims 34.3 million gallons of wastewater daily. Toho has positioned itself as a respected leader in water, a valued community partner, and an employer of choice.
What We Offer:Look forward to flexible work arrangements and an excellent suite of benefits including:Competitive Compensation:
A customized compensation package designed based on your qualifications and experience*Paid Time Off:
Competitive vacation and sick leave accruals.Toho Paid Health Premium Contributions:
100% premium contribution for employee-only options. 80% premium contribution for employee + family option.Health Reimbursement Account:
Toho contributions to help fund your HRA account. $1,000 individual / $2,000 familyHealth Clinic:
Access to an on-site Health and Wellness ClinicWellness Initiatives:
An annual credit allowance of up to $1,460 for completing wellness initiatives.Plus many more….
The Communications Director serves in a leadership position responsible for strategic direction, oversight, and direct engagement of Toho’s organizational public relations, communications, branding, marketing, community outreach, and education functions. Specific responsibilities include the development, implementation, and administration of communications, education, marketing, and public relations strategies that support Toho’s strategic plan and the Toho Promise. Success in this role includes effectively connecting with all stakeholders, including customers, employees, prospective employees, business partners, the development community, community agencies, and media partners. The Communication Director supervises the Public Relations team and works collaboratively across the entire organization. This position reports directly to the Chief People and Engagement Officer.
Essential Functions
ESSENTIAL FUNCTIONS:The Communications Director will lead development, refinement and implementation of:
Programs to maintain favorable public perceptions of the organizations accomplishments, agenda and overall responsibility to internal and external customers;
An organizational wide communication strategy for marketing and dissemination of information about the organization including but not limited to organizational interest and objectives;
Strategic planning for promotion and dissemination of organizational communications and marketing content;
The strategic initiative to create a differentiated brand;
Education materials that convey the organization’s priorities, products, services, and role in the community;
High-quality, informative, and engaging press releases, press kits, and related materials;
A multi-year comprehensive marketing, public relations and communications strategic plan;
Short and long-term goals and objectives that align with the organizations strategic plan;
A social media strategy to grow and enhance the organization’s brand and social media presence, and increase and optimize traffic to the organizations website through social media channels;
Presentations, articles, reports, multi-media, and information supporting communications efforts;
New and enhanced existing weekly, monthly, quarterly, and annual marketing tools including but not limited to the Pipeline Newsletter, Press Releases, Websites, Strategic Plan, and more; and
Consistent and comprehensive approaches to media interactions, including policy and procedures, methods for preparation, tracking and monitoring of all interactions with the media, while maintaining a strong relationship with the media to garner fair and balance coverage.
Build relationships across all stakeholder groups;
Conduct market research, as needed;
Employ a variety of methods, tools and best practices in support of promoting a positive image of the organization as well as assessing internal and external perceptions;
Brainstorm and collaborate with teams for new ideas and strategies; and
Manage budgets, deadlines, objectives, and schedules.
Conduct media interviews and prepare media responses as needed.
All other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS:Any combination of education and experience which demonstrates the candidate’s ability to perform successfully in this position will be considered.
Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or related field.
Six years’ experience in one or a combination of the following: administrative support management, project management, communications, public relations, strategic planning, or related experience.
Two or more years’ experience developing, executing, and managing marketing strategies and communication strategies.
Must possess and maintain a valid State of Florida Class E Driver’s License.
Physical Demands
PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.
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Seeking the right person for this role, a Director or a strong Manager looking to develop into a Director
Are you a visionary leader who is passionate about water and the community? We seek an innovative and creative Manager or Director who will shape captivating narratives, craft compelling campaigns, and foster meaningful relationships with the community. You will bring our mission to life, inspire others, engage people, and leave a lasting impact. If you’re a dynamic leader who thrives at the intersection of creativity and communication, we want to hear from you!
What You Get:The Communications Director at Toho Water Authority works to drive initiatives and programs forward. With a culture that balances people with business, you can design, implement, and manage programs that expand and strengthen our organization. You will play a key role in developing and implementing best practices and strategies that advance Toho Water Authority’s efforts to be a high-performance organization fueled by a skilled, engaged, and diverse workforce.
What We Need:The ideal candidate will be knowledgeable in communications, public relations, branding, community engagement, and team leadership. We are looking for an individual who has a passion for people and is committed to driving initiatives forward through analytics, resources, and innovation.
Our Commitment to You:Our Communications team is comprised of dynamic, mission-driven individuals who are passionate about our Toho Promise and supporting positive change in the workplace. Being part of the Communications team at Toho means you are submersed in an environment that allows you to bring your authentic self.
Who We Are:Established in 2003 by a special act of the Florida legislature, Toho Water Authority (Toho) is the primary provider of water, wastewater, and reuse water services in Osceola County and one of the larger utilities in the State of Florida. Toho currently serves over 150,000 customers, in a 342 square-mile area, including St Cloud, Kissimmee, Poinciana, and unincorporated areas of Osceola, Polk, and Orange Counties. Toho was established to provide regional stewardship over water resources in and around Osceola County.
Toho owns and operates 17 water plants and 9 water reclamation facilities. With a 550+ person workforce, Toho treats and distributes approximately 51.6 million gallons of potable water and reclaims 34.3 million gallons of wastewater daily. Toho has positioned itself as a respected leader in water, a valued community partner, and an employer of choice.
What We Offer:Look forward to flexible work arrangements and an excellent suite of benefits including:Competitive Compensation:
A customized compensation package designed based on your qualifications and experience*Paid Time Off:
Competitive vacation and sick leave accruals.Toho Paid Health Premium Contributions:
100% premium contribution for employee-only options. 80% premium contribution for employee + family option.Health Reimbursement Account:
Toho contributions to help fund your HRA account. $1,000 individual / $2,000 familyHealth Clinic:
Access to an on-site Health and Wellness ClinicWellness Initiatives:
An annual credit allowance of up to $1,460 for completing wellness initiatives.Plus many more….
The Communications Director serves in a leadership position responsible for strategic direction, oversight, and direct engagement of Toho’s organizational public relations, communications, branding, marketing, community outreach, and education functions. Specific responsibilities include the development, implementation, and administration of communications, education, marketing, and public relations strategies that support Toho’s strategic plan and the Toho Promise. Success in this role includes effectively connecting with all stakeholders, including customers, employees, prospective employees, business partners, the development community, community agencies, and media partners. The Communication Director supervises the Public Relations team and works collaboratively across the entire organization. This position reports directly to the Chief People and Engagement Officer.
Essential Functions
ESSENTIAL FUNCTIONS:The Communications Director will lead development, refinement and implementation of:
Programs to maintain favorable public perceptions of the organizations accomplishments, agenda and overall responsibility to internal and external customers;
An organizational wide communication strategy for marketing and dissemination of information about the organization including but not limited to organizational interest and objectives;
Strategic planning for promotion and dissemination of organizational communications and marketing content;
The strategic initiative to create a differentiated brand;
Education materials that convey the organization’s priorities, products, services, and role in the community;
High-quality, informative, and engaging press releases, press kits, and related materials;
A multi-year comprehensive marketing, public relations and communications strategic plan;
Short and long-term goals and objectives that align with the organizations strategic plan;
A social media strategy to grow and enhance the organization’s brand and social media presence, and increase and optimize traffic to the organizations website through social media channels;
Presentations, articles, reports, multi-media, and information supporting communications efforts;
New and enhanced existing weekly, monthly, quarterly, and annual marketing tools including but not limited to the Pipeline Newsletter, Press Releases, Websites, Strategic Plan, and more; and
Consistent and comprehensive approaches to media interactions, including policy and procedures, methods for preparation, tracking and monitoring of all interactions with the media, while maintaining a strong relationship with the media to garner fair and balance coverage.
Build relationships across all stakeholder groups;
Conduct market research, as needed;
Employ a variety of methods, tools and best practices in support of promoting a positive image of the organization as well as assessing internal and external perceptions;
Brainstorm and collaborate with teams for new ideas and strategies; and
Manage budgets, deadlines, objectives, and schedules.
Conduct media interviews and prepare media responses as needed.
All other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS:Any combination of education and experience which demonstrates the candidate’s ability to perform successfully in this position will be considered.
Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or related field.
Six years’ experience in one or a combination of the following: administrative support management, project management, communications, public relations, strategic planning, or related experience.
Two or more years’ experience developing, executing, and managing marketing strategies and communication strategies.
Must possess and maintain a valid State of Florida Class E Driver’s License.
Physical Demands
PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.
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