IT Desk Intern

JOB REQUIREMENTS: The IT Help Desk Intern is responsible for providing technical assistance and support related to computer systems, hardware, and software. Runs diagnostic programs, isolates problems, and determines and implements solutions. IT Held Desk Intern Responsibilities: Monitor Service Desk daily for tickets assigned to the queue and process first-in first-out based on priority. Provide front line technical support to employees on a variety of issues by responding to telephone calls, e-mails, and \"in-office\" requests. Log all requests and escalate as necessary. Provide remote support services to user base. Perform minor repairs to hardware, software, or peripheral equipment. Install, test, and configure new workstations, peripheral equipment and software for employees. Perform timely workstation hardware and software upgrades as required. Create and manage user accounts for company software and applications. iPad and iPhone setup and configurations Provide basic application training when necessary. Other duties as assigned. IT Help Desk Intern Qualifications: Currently enrolled in bachelor\'s or associate degree in information systems or related field Advanced skills in Microsoft Office Suite Proficient in Windows Operating Systems: Desktop Family: Windows 10 Excellent verbal and written communication skills Proficient in Microsoft Office, on computers and other electronic devices Strong interpersonal skills; must be a self-starter, highly organized, and creative Superior time management and organizational capabilities, including the ability to accurately benchmark project length, deliver on deadlines Who is Brennan? J.F. Brennan Company, Inc. (Brennan) is a 100-year-old, family-owned company that specializes in water-based environmental remediation and marine construction headquartered in La Crosse, WI that offers our employees growth, challenging work, empowerment, and meaningful work. Brennan is known for tackling complex maritime projects, providing unique solutions through teamwork and collaboration, and maintaining a family-orientated culture. Why choose us? We are a company voted by our employees as a certified Great Place to Work, for the eighth year in a row recognized by Fortune magazine as a Best Workplace in Construction. Our culture sets us apart. We strive to make our company the best possible place to work. We work hard to continue to build a culture in which every individual is important and the key to our success. Our focus on safety and quality is unmatched in the industry, and our ability to innovate has enabled us to succeed. We are a family-focused company and are determined to... For full info follow application link. J.F. Brennan Company, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/ED7F5FE5E2394A0D Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.