Consolidated Electrical Distributors
Account Manager
Consolidated Electrical Distributors, Milwaukie, Oregon, United States,
Summary
Job title: Account Manager
Job ID: 202459710007
Department: Portland - Greentech Renewables
Location: OR-Milwaukie
Description
Summary:
We are looking for an Account/Project Manager to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals will have ample opportunity for growth within the organization.
Reports to: Branch Manager
Minimum Qualifications:
Previous customer service and/or administrative experience is required (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
Computer proficiency is required
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential
ADDITIONAL PROFICIENCIES
Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
Must have stellar communication skills, both written and verbal
Must be organized, possess strong problem-solving skills
Must show initiative, self-motivation, perseverance
Preferred Qualifications:
Bachelor's degree in related field
OR 2 years industry experience
Working Conditions:
Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.
Supervisory Responsibilities: No
Essential Job Functions:
Proactive customer account management - accountable for specific customer accounts and ensuring we are consistently giving a positive experience
Turn customer PO’s into sales orders, offer product expertise and enhancements where applicable
Engage in pricing and availability discussions with customers & outside sales teams
Develop processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs
Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives
Provide insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship
Provide customer service to walk-in retail customers
Develop positive relationships with new and existing solar manufacturers
Assist with customer order prep and deliveries in support of the Warehouse Team as needed
Other duties as assigned
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $20 to $26 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
Bonus
Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Job title: Account Manager
Job ID: 202459710007
Department: Portland - Greentech Renewables
Location: OR-Milwaukie
Description
Summary:
We are looking for an Account/Project Manager to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals will have ample opportunity for growth within the organization.
Reports to: Branch Manager
Minimum Qualifications:
Previous customer service and/or administrative experience is required (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
Computer proficiency is required
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential
ADDITIONAL PROFICIENCIES
Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
Must have stellar communication skills, both written and verbal
Must be organized, possess strong problem-solving skills
Must show initiative, self-motivation, perseverance
Preferred Qualifications:
Bachelor's degree in related field
OR 2 years industry experience
Working Conditions:
Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.
Supervisory Responsibilities: No
Essential Job Functions:
Proactive customer account management - accountable for specific customer accounts and ensuring we are consistently giving a positive experience
Turn customer PO’s into sales orders, offer product expertise and enhancements where applicable
Engage in pricing and availability discussions with customers & outside sales teams
Develop processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs
Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives
Provide insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship
Provide customer service to walk-in retail customers
Develop positive relationships with new and existing solar manufacturers
Assist with customer order prep and deliveries in support of the Warehouse Team as needed
Other duties as assigned
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $20 to $26 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
Bonus
Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching