Adobe
Sr. Change & Release Manager
Adobe, San Jose, California, United States, 95199
Sr. Change & Release Manager
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The Opportunity
About the Team
The Adobe Change and Release Management-ASM team (CaRMA) falls under the umbrella of ASM. At our core, we develop strategic, outstanding, ITSM frameworks for all of Adobe. We are an eager team of hardworking Service Managers, that want to do the right thing.About the Role
ACaRM is looking for their next Senior Release Manager. This person will join a team committed to empower Engineering teams to deploy services in a safe, resilient, and agile manner by providing an outstanding Change and Release Management framework. As a Senior Release Manager, you will be responsible for designing and implementation of industry leading processes for a complex production environment. You will lead strategically and consistently ask yourself, does this current process scale across all of Adobe?About You
You are a strategic problem solver at your core, with a proven understanding of different SDLC methodologies including agile, iterative, bing bang, or waterfall. You have a solid understanding of Release Management deployment strategies including canaries, blue green, and A/B testing. The ideal candidate is a hardworking and inspiring leader in the service management space with tried experience in establishing and governing a change/release practice in both an on-prem and multi-cloud environment. You are a data driven decision maker, comfortable communicating at all levels of an organization, including formal and informal presentations with metrics. You have a solid understanding of technology, including how API payloads and operations work together and capable of having more technical conversations. You are the product owner of Change and Release Management all up.What you'll Do
Deliver on an effective Change and Release Management strategy, aligned to Adobe objectivesDrive adoption of effective Adobe wide frameworks through partnership and influenceEnsure framework evolution addresses product and development lifecyclesWork cross-functionally with product/program management to ensure roadmaps are aligned and socializedRepresent Change and Release Management in varying meetings with executives and partners to ensure regular communication, updates, and follow upsUnderstand, monitor, and report on the overall health of Change and Release Management across Adobe and be responsible for the resolution of cross-functional issues.What you need to succeed
Tried experience with ITSM frameworks, specifically Change and Release Management, but with Incident and Problem as wellPrevious experience handling multiple partners and demonstrated influence without authorityExcellent Communication skills in both written and verbal ability to communicate with both technical and non-technical partnersDemonstrated technical competence with experience working with developers and designersTrack record of defining and implementing strategies that build valueThrive in a fast paced, constantly evolving, environmentA passion for setting standards and driving methodologiesOur compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $101,300 -- $216,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.About Us
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The Opportunity
About the Team
The Adobe Change and Release Management-ASM team (CaRMA) falls under the umbrella of ASM. At our core, we develop strategic, outstanding, ITSM frameworks for all of Adobe. We are an eager team of hardworking Service Managers, that want to do the right thing.About the Role
ACaRM is looking for their next Senior Release Manager. This person will join a team committed to empower Engineering teams to deploy services in a safe, resilient, and agile manner by providing an outstanding Change and Release Management framework. As a Senior Release Manager, you will be responsible for designing and implementation of industry leading processes for a complex production environment. You will lead strategically and consistently ask yourself, does this current process scale across all of Adobe?About You
You are a strategic problem solver at your core, with a proven understanding of different SDLC methodologies including agile, iterative, bing bang, or waterfall. You have a solid understanding of Release Management deployment strategies including canaries, blue green, and A/B testing. The ideal candidate is a hardworking and inspiring leader in the service management space with tried experience in establishing and governing a change/release practice in both an on-prem and multi-cloud environment. You are a data driven decision maker, comfortable communicating at all levels of an organization, including formal and informal presentations with metrics. You have a solid understanding of technology, including how API payloads and operations work together and capable of having more technical conversations. You are the product owner of Change and Release Management all up.What you'll Do
Deliver on an effective Change and Release Management strategy, aligned to Adobe objectivesDrive adoption of effective Adobe wide frameworks through partnership and influenceEnsure framework evolution addresses product and development lifecyclesWork cross-functionally with product/program management to ensure roadmaps are aligned and socializedRepresent Change and Release Management in varying meetings with executives and partners to ensure regular communication, updates, and follow upsUnderstand, monitor, and report on the overall health of Change and Release Management across Adobe and be responsible for the resolution of cross-functional issues.What you need to succeed
Tried experience with ITSM frameworks, specifically Change and Release Management, but with Incident and Problem as wellPrevious experience handling multiple partners and demonstrated influence without authorityExcellent Communication skills in both written and verbal ability to communicate with both technical and non-technical partnersDemonstrated technical competence with experience working with developers and designersTrack record of defining and implementing strategies that build valueThrive in a fast paced, constantly evolving, environmentA passion for setting standards and driving methodologiesOur compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $101,300 -- $216,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.About Us
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
#J-18808-Ljbffr