Strategic Communications Specialist

DutiesJoining Customs & Border Protection (CBP), Workforce Care Directorate (WCD), will allow you to utilize your expertise in communications to lead the strategic communications portfolio and serve as a strategic advisor to management on workforce care issues. This position starts at a salary of $139,395.00 (GS-14, Step 1) to $181,216.00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by directing and managing communication activities, plans, and tools to support CBP's workforce care resources and strategic communication objectives.In this Strategic Communications Specialist position you will become a key team member of Homeland Security professionals involved in overseeing a highly sensitive program area for which the scope is agency wide; developing new and more effective communication methods, strategies, and communication plans; presenting information on a wide variety of subjects, using a full array of written, oral, and web-based presentation formats and techniques; and evaluating the appropriateness of existing communication strategies and plans.Typical Work Assignments IncludeLeading the strategic communications portfolio of WCD to include directing and managing communication activities, plans, and tools to support CBP's workforce care resources and strategic communication objectives.Providing expert advice or recommendations as the strategic advisor to management involving communication issues to the senior leadership within the office.Writing and editing materials, such as reports, regulations, articles, newsletters, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, reference materials, plans, speeches, and scripts.Developing service-wide strategies and programs that ensure communication and outreach to customers and stakeholders is of the highest quality.Analyzing organizational-specific policy issues to identify and anticipate communication needs and potential reaction from stakeholders. Administering and performing work involved in establishing and maintaining mutual communication between employees, management, and the general public and various other pertinent publics including internal or external, to include coordination with the Office of Public Affairs (OPA) and various media outlets.RequirementsYou must be a U.S. Citizen to apply for this position.Males born after 12/31/1959 must be registered with Selective Service.Primary U.S. residency for at least three of the last five years.You may be required to pass a background investigation.CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.DHS uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States.QualificationsSpecialized Experience:

You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:Providing strategic direction for communications and digital media.Developing communication products such as talking points/scripts, workforce messages, graphics, brochures, and audio/video communications.Developing communications for external audiences to include responses to media inquiries, Congressional inquiries, press briefings, talking points, and other external engagements.You MustMeet all qualification requirements, including education if applicable to this position.Meet all applicable Time in Grade requirements by 09/16/2024.Background Investigation:

U.S. Customs and Border Protection (CBP) requires all applicants to undergo a thorough background investigation prior to employment.Residency:

There is a residency requirement for all applicants not currently employed by CBP.Probationary Period:

All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.EducationPlease see the Qualifications and Required Documents sections for more information if education is applicable to this position.Additional InformationThe Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Marketing and SalesIndustries

Human Resources Services

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