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Archdiocese of St. Louis

Senior Director of Programs - Operations

Archdiocese of St. Louis, Saint Louis, Missouri, United States, 63146


St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.

St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner! We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner.

Job Summary

St. Patrick Center, a ministry of Catholic Charities, is hiring a Senior Director of Operations. The senior director is responsible for grant revenue planning, acquisition and monitoring, program and grant compliance including program audits, program budgeting, program operational reviews including monitoring program financial and outcome performance, program data quality, analysis and reporting, Joint Commission accreditation, HIPAA compliance, and oversight of security operations. The Senior Director will manage teams/individuals responsible for grants, program compliance, and data management, as well as working closely with finance and the program senior directors and managers providing support for revenue planning, budgeting, performance monitoring, compliance audits, and tracking of corrective action plans. This role will require close interaction with the Senior Director of Quality at Catholic Charities to ensure data, reporting, accreditation, and quality improvement objectives are being met. The core working hours for this position are Monday through Friday 8:00 am - 4:30 pm. The salary ranges between $110,000 - $120,000.

Job Responsibilities

Participate as a member of the senior leadership team, contributing to strategy development, procuring reliable revenue streams, monitoring operational performance and impact metrics, and ensuring compliance with grant, regulatory and accreditation requirements.

Manage grant review, application, and renewal, including establishing appropriate timelines and budgeting guidelines. Encourage continuous learning and process improvement by the team.

Coordinate and lead program performance reviews in collaboration with finance to identify funding gaps, budget variances, operational and resource challenges, and corrective action plans.

Assist program senior directors and managers in development of accurate and reasonable program budgets, forecasts, and spending analyses.

Support Finance Senior Director with annual budgeting process and financial reporting for grant providers.

Work closely with program managers to identify and procure new sources of revenue to ensure long-term viability of their programs.

Work directly with funding agencies on compliance criteria and adherence. Monitor and ensure all aspects of grant compliance are met.

Oversee and direct data analysis and reporting.

Monitor and ensure all aspects of Joint Commission compliance are met.

Direct the physical building inspection and compliance process, as required by the funding agencies, for all client housing, including properties owned and/or managed by St. Patrick Center, and scattered site housing units.

Manage internal process for file reviews to ensure clean program audits.

Oversee HIPAA compliance for St. Patrick Center.

Oversee safety and security operations across the organization.

Performs other duties as assigned.

Job Requirements

Bachelor’s degree in business administration, social work, or related field required.

Expertise in grant writing and compliance, including but not limited to governmental funding agencies.

Knowledge of federal regulations from HUD, DOL & etc.

Experience with budgeting, forecasting, financial analysis.

Strong data analysis skills.

Skills Required for Success in Job

Excellent verbal and written communication skills.

Excellent interpersonal and conflict resolution skills.

Excellent organizational skills and attention to detail.

Extensive knowledge of the principles, procedures, and best practices in the industry. Strong analytical and problem-solving skills.

Strong supervisory and leadership skills.

Proficient with Microsoft Office Suite or related software.

Problem Solver

Talent Development

Coaching

Financial Management

Collaboration

Ethical Conduct

Performance Management

Innovation

Strategic Thinking

Learning Agility

Preferred Qualifications

Prior experience managing a team.

Prior experience with program operations.

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

Pre-Employment ScreeningAll candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.

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