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American Academy of Nurse Practitioners...

Chief Operations Officer (COO)

American Academy of Nurse Practitioners..., Austin, Texas, us, 78716


POSITION OVERVIEW:

The American Academy of Nurse Practitioners Certification Board (AANPCB), located in Austin, TX, provides excellence in testing and national certification for nurse practitioners. The AANPCB Chief Operations Officer (COO) provides leadership in operations, human resources, and marketing. The COO position will develop operating guidelines, policies and procedures, and infrastructure to support AANPCB and its mission under the Chief Executive Officer. The COO plans, organizes, coordinates various certification staff, programs, and activities. The position is to be in Austin, TX and work in a Hybrid environment according to the company’s current policy.

ESSENTIAL JOB FUNCTIONS:

Operational Strategy and Management:

Develop and implement operational strategies that align with the organization’s mission and goals.

Oversee day-to-day operations, including program management, client services, and administrative functions.

Monitor and analyze key performance indicators to ensure operational efficiency and effectiveness.

Program Development and Oversight:

Manage the development and execution of certification programs, ensuring they meet industry standards and the organization’s quality expectations.

Collaborate with managers to assess and improve program effectiveness and participant satisfaction.

In collaboration with other staff members assure program accreditation with NCCA and ABSNC.

Financial Management:

Oversee portions of the budgeting and financial planning processes, including allocation of resources and monitoring of expenditures.

Ensure financial practices follow non-profit regulations and standards.

Develop strategies for revenue generation and expense management in coordination with the team.

Staff Leadership and Development:

Lead, mentor, and manage staff members, fostering a positive and productive work environment.

Identify training needs and professional development opportunities for staff.

Conduct performance reviews and set goals for team members.

Provide oversight of work schedules, staffing, and all aspects of people management.

Compliance and Quality Assurance:

Ensure that the organization adheres to all relevant regulations, accreditation standards, and best practices.

Implement, lead, manage, and monitor quality assurance and quality improvement processes to maintain high standards in certification services.

Assure maintenance of trademark, state, and federal filings.

Stakeholder Engagement and Relationship Management:

Build and maintain relationships with key stakeholders, including industry partners, clients, and vendors.

Represent the organization at industry events, conferences, and networking functions.

Negotiate and maintain contracts with vendors.

Strategic Planning and Execution:

Work closely with the CEO, CCO, and others to develop and execute the organization’s strategic plan.

Identify opportunities for growth and improvement, and lead initiatives to address them.

Technology and Systems Management:

Oversee the implementation and maintenance of technology systems and tools that support operational efficiency.

Ensure that the organization utilizes appropriate technology to enhance program delivery and data management.

Risk Management:

Identify potential risks and develop strategies to mitigate them.

Ensure that the organization has appropriate insurance coverage and risk management policies in place.

Communication and Reporting:

Ensure clear and effective communication within the organization and with external stakeholders.

Prepare and present reports to the CEO on operational performance and strategic initiatives.

Marketing & Promotion:

Direct marketing and promotion initiatives.

Office:

Provide direction for maintaining the virtual and physical work environment.

Human Resources:

Serve as the executive providing leadership and management of human resources including benefits, people management, payroll, hiring, and discipline.

Lead employee meetings and engagement activities along with learning/education programs.

Assure a safe work environment.

These duties encompass a broad range of responsibilities aimed at ensuring the non-profit certification company operates smoothly and effectively while fulfilling its mission.

Job Type:

Full-time

Pay:

$215,886.00 - $287,850.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Weekends as needed

Experience:

Operations management: 10 years (Required)

Ability to Commute:

Austin, TX 78746 (Preferred)

Ability to Relocate:

Austin, TX 78746: Relocate before starting work (Required)

Work Location:

Hybrid remote in Austin, TX 78746

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