Damage Prevention Supervisor

Notice: As a safety sensitive position, compliance with Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA) drug and alcohol regulations is required, including but not limited to pre-employment drug testing and background screening.JOB SUMMARYThe damage prevention supervisor provides first line supervision and oversight of day-to-day gas damage prevention operations activities while maintaining a high level of safety and compliance performance within the damage prevention group. The damage prevention supervisor is responsible for ensuring that all gas facilities are located and marked in a timely fashion and in compliance with all Department of Transportation (“DOT”) regulations and State dig laws.JOB DUTIES/RESPONSIBILITIESUtilize all Entergy safety work practices and procedures to safely perform all daily tasks including hazard assessments, vehicle inspections, attendance of safety meetings and reporting of near misses through Entergy’s close calls/good catches program.Supervise personnel performance and resolve employee conflicts or concerns. Manage damage prevention work assignments to ensure the group is responding appropriately to department and organizational needs.Achieve operational excellence by setting and communicating aggressive performance expectations, learning/teaching process improvements, measuring/monitoring performance levels, providing feedback and coaching performance improvements to employees.Manage and oversee the scheduling and assigning of gas locate tickets for Entergy’s gas business, ensuring all locates are done within the required time dictated by State dig laws and in compliance with applicable pipeline safety regulations.Assign and manage work for conflict resolution crew to perform pre-construction field assessments, conduct ongoing coordination with excavators to daylight, relocate, verify line locations and mark gas facilities.Work with and provide input to Entergy‘s public affairs organization when necessary for State dig law improvements.Coordinate, work and support various events/activities to promote gas public awareness.Manage and complete all complaints for the damage prevention group to ensure a satisfactory completion.Lead gas damage investigations by conducting investigations or reviewing investigations done by others to ensure accuracy and appropriate actions are taken against excavators.Process and audit all damage prevention invoices. Track and analyze locate ticket types and identify trends for process improvement opportunities.Communicate to affected customers job-related information and explanation for why we are marking on or in front of their property.MINIMUM REQUIREMENTSHigh school diploma or equivalent.8 years of gas distribution experience or related utility experience.Desired: 5 years of experience supervising underground utility locators.Work Conditions:

Office environment with minimal physical requirements. As a provider of essential services, Entergy expects its employees to be available to work additional hours, respond to emergencies and call outs beyond normal hours.Minimum knowledge, skills and abilities required of the position:

Good mechanical aptitude and ability to use line locating tools. Ability to communicate well with customers, city inspectors, police and fire department officials. Valid driver's license and ability to operate a company vehicle.Primary Location:

Louisiana-New Orleans Louisiana: New OrleansJob Function:

ProfessionalFLSA Status:Number of Openings:

1Req ID:

115962Travel Percentage:

Up to 25%An Equal Opportunity Employer, Minority/Female/Disability/Vets.

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