Director - Digital Banking Capabilities

About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.Major Duties:Develop market insight by defining the target client segment markets and evaluating industry trends.Formulate strategy for the group by aligning cross-functional teams, uncovering opportunities, and determining life cycle states.Shape the value proposition, develop the business case, and define the marketing mix model as part of the new product planning process.Lead and oversee introducing new products to the market, securing regulatory approvals, publishing marketing material, and conducting sales training.Oversee team providing post product audits and tracking product successes.Assess industry movement and refine value-based pricing post the launch of new products.Attend and present at industry events and publish in industry publications.Provide sales support including presenting at client and prospect meetings.Conduct post-launch audits, track product success, analyze P&L, metrics, KPIs, and make recommendations for improvements to promotional programs.Create strategies for cross-program coordination and go-to-market rollouts.Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness, and productivity.Participate in developing group strategic plan and set goals and priorities based on the direction set for the umbrella; follow through to ensure that objectives are met.Initiate, assist, participate, or lead efforts that have an impact on one or more products or deliverables within or across the product umbrella and might involve other parts of the NT Organization; may have a technology component.Conduct performance management and career development processes, provide input for staffing and disciplinary actions, and provide hands-on training to staff.Focus of role is on execution of strategic direction of business function activities.Provide input and support to budget management process.Knowledge:Knowledge of all products or business areas; mastery of 2-4+ and SME ability in at least 1-2+ specific areas; able to lead initiatives relating to client segmentation, evaluating market trends, and uncovering opportunities.Excellent oral and written communication skills are required. Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials.Thorough understanding or knowledge of applicable NT product(s) and a strong understanding of client needs and how this impacts the product development agenda/roadmap.Proven track record of managing, leading, coaching, and developing a team.Excellent in building key relationships, influencing, and negotiating with clients, partners, and leaders across multiple disciplines.Program or project management experience is advantageous; planning, analysis, design, and governance.Knowledge of product management is necessary to provide long-term planning and to manage the profitability/performance of a major business segment.Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.Experience:A College or University degree and/or relevant proven work experience is required/preferred. Related Industry qualification (e.g. ACCA) is required/preferred.Working with Us:As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreaterReasonable Accommodation:Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

MyHRHelp@ntrs.com .We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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