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Maxar Intelligence Inc

Account Services Manager

Maxar Intelligence Inc, Westminster, Colorado, United States, 80031


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Job Description

The Maxar Channel team is seeking a talented Partner Account Services Manager to accelerate and scale our partner ecosystem through targeted go-to-market strategies. As a Jr. Partner Account Services Manager (ASM), you will be responsible for ensuring Maxar's partners are delighted with the delivery of our operational support services, products, and execution. You will be responsible for supporting the sell to, sell with, and sell through motion of the Maxar partner ecosystem. You will focus on building first of kind relationships with existing and new partners, optimizing existing partnerships, and driving recommendations to support growth and differentiation

As part of these efforts, you will collaborate closely with cross-functional stakeholders, including Product, Sales, Sales Operations, Licensing, Legal, Finance, and others. The ASM supports a designated set of customers, which may be based upon a blend of geographical presence and / or specific lines of business. The successful candidate will act as the primary point of contact for these partners and coordinate the engagement of other Maxar resources, as necessary.

Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand, and navigate our changing planet. Our unique approach combines decades of deep mission understanding and a proven commercial and defense foundation to deploy solutions and deliver insights with unrivaled speed, scale, and cost effectiveness.

What You'll Be Doing: Maintain a deep understanding of partners' business processes as they relate to Maxar products and services Build and sustain strong partner relationships, proactively addressing and resolving any concerns Act as primary contact for project deliverables, ensuring all contractual commitments are met on time and within budget and scope Lead Partner Program initiatives, identifying new partnership opportunities, developing enablement materials, and initiating certification programs to drive revenue Continuously advocate for the value Maxar delivers to partners and customers, promoting partner evangelism Effectively manage multiple project deadlines and ensure timely delivery Collaborate cross-functionally with various departments, including marketing, finance, legal, and product management, to drive partner revenue Support global and regional partner enablement training webinars, ensuring partners are well-equipped and knowledgeable Maintain strong relationships with the Maxar Sales organization, identifying upsell opportunities and supporting contract modifications Provide guidance on meeting contractual commitments and assist in developing contract extensions and modifications for strategic accounts

Minimum Requirements: Bachelor's Degree, or equivalent industry experience of 4+ years relevant Previous Account Management, or sales-related experience required, preferably within premier, global organizations Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing, desired. Academic experience in such fields desired

Preferred Requirements: Service Management experience, with professional certification (ITIL) desired Project Management experience, with professional certification (PMI) desired Ability to travel up to 25% Demonstrated strong partner focus, results orientation, and effective communications Ability to establish and maintain strong customer relationships and to build positive business relationships, both internally and externally Project Management skills, including the ability to drive deliverables to closure and effectively collaborate with appropriate Project Manager(s) Experience and expertise in working with ISV, MSP, VARs and Systems Integrators (SIs) Strong communication (written and v rbal), reporting and presentation skills Demonstrated ability to identify creative solutions and resolve problems of a diverse scope Highly motivated, self-starter that can pursue and support multiple partnership motions Ability to work in an unstructured environment and to establish and achieve both tactical and more strategic organizational goals for self and team

What's In It For You: There is a reason we boast awards like Best Employer, Best Place to work, Top employer, candidate experience winner. Our strength is in our people. Each team member makes a unique contribution to our collective mission. Health, Vision, Dental Insurance, and Employee Assistance Program 401K, with matching and immediate vesting Health Savings Account (HSA)/Flexible Spending Accounts (FSA) Options Unlimited PTO, 10 Holidays, and Sick Time Maternity and Paternity Leave Adoption Reimbursement Flexible Hours, Hybrid work options Tuition Reimbursement and Student Loan Repayment Pet Insurance And More!

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In support of pay transparency at Maxar, we disclose salary ranges on all of our U.S. job postings. We use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we