Ripple
Senior Staff Technical Program Manager
Ripple, San Francisco, California, United States, 94199
Please note this is for San Francisco, CA, United States. You only need to apply to one location if there are multiple listed for the job.At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments, and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real-world value.WHAT YOU'LL DO:
Responsible for on-time delivery of multiple initiatives related to site reliability, internal developer experience, and infrastructure efficiency.Measure efficiency of resolving customer requests.Use a data-driven approach to measuring the team’s efficiency and output.Influence effectiveness of Operation Excellence processes.Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with competing priorities.Proactively identify and mitigate risks and remove obstacles to impeding development achievements.Drive testing dependencies for assigned engineering teams but also across teams as products converge for release.Build release, bug, and tracking dashboards to advise partners of development progress and gaps.WHAT YOU'LL BRING:
8+ years of previous release and/or project management experience on projects involving complex enterprise tech environments.Ability to use data and analytics to look at trends and manage health of projects and systems.Proven understanding and working knowledge of the software development life cycle and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.Ability to coordinate cross-functionally, build consensus, and execute across teams. Able to influence without authority, negotiate and encourage others in a matrixed environment.Experience with project planning tools such as Jira, Confluence, and a proficient user of Google Sheets.Experience in cloud infrastructure.Key job responsibilities:Drive complex cross-functional requirements.Coordinate the work across multiple teams and organizations.Own strategic roadmap and tactical milestones.Manage timeline, dependencies, and deliverables.Basic Qualifications:8+ years of technical product or program management experience.10+ years of working directly with engineering teams experience.Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.Experience designing or architecting (design patterns, reliability, and scaling) of new and existing systems.Preferred Qualifications:Understanding of Kubernetes, AWS services, Observability, and Networking.Had led large scale infrastructure programs across multiple engineering organizations.For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.CA Annual Base Salary Range:
$189,600 — $237,000 USDWHO WE ARE:The opportunity to build in a fast-paced start-up environment with experienced industry leaders.A learning environment where you can dive deep into the latest technologies and make an impact.Thrive in an environment where every employee is a respected, valued, and empowered part of the team.In-office collaboration for moments that matter is important to our culture.Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team.We come together for moments that matter which include team offsites, team bonding activities, happy hours, and more!Take Control of Your Finances:Competitive salary, bonuses, and equity.Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.Employee giving match.Take Care of Yourself:R&R days so you can rest and recharge.Generous wellness reimbursement and weekly onsite & virtual programming.Generous vacation policy - work with your manager to take time off when you need it.Industry-leading parental leave policies. Family planning benefits.Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.Benefits listed above are for full-time employees.Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team.
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Responsible for on-time delivery of multiple initiatives related to site reliability, internal developer experience, and infrastructure efficiency.Measure efficiency of resolving customer requests.Use a data-driven approach to measuring the team’s efficiency and output.Influence effectiveness of Operation Excellence processes.Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with competing priorities.Proactively identify and mitigate risks and remove obstacles to impeding development achievements.Drive testing dependencies for assigned engineering teams but also across teams as products converge for release.Build release, bug, and tracking dashboards to advise partners of development progress and gaps.WHAT YOU'LL BRING:
8+ years of previous release and/or project management experience on projects involving complex enterprise tech environments.Ability to use data and analytics to look at trends and manage health of projects and systems.Proven understanding and working knowledge of the software development life cycle and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.Ability to coordinate cross-functionally, build consensus, and execute across teams. Able to influence without authority, negotiate and encourage others in a matrixed environment.Experience with project planning tools such as Jira, Confluence, and a proficient user of Google Sheets.Experience in cloud infrastructure.Key job responsibilities:Drive complex cross-functional requirements.Coordinate the work across multiple teams and organizations.Own strategic roadmap and tactical milestones.Manage timeline, dependencies, and deliverables.Basic Qualifications:8+ years of technical product or program management experience.10+ years of working directly with engineering teams experience.Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.Experience designing or architecting (design patterns, reliability, and scaling) of new and existing systems.Preferred Qualifications:Understanding of Kubernetes, AWS services, Observability, and Networking.Had led large scale infrastructure programs across multiple engineering organizations.For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.CA Annual Base Salary Range:
$189,600 — $237,000 USDWHO WE ARE:The opportunity to build in a fast-paced start-up environment with experienced industry leaders.A learning environment where you can dive deep into the latest technologies and make an impact.Thrive in an environment where every employee is a respected, valued, and empowered part of the team.In-office collaboration for moments that matter is important to our culture.Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team.We come together for moments that matter which include team offsites, team bonding activities, happy hours, and more!Take Control of Your Finances:Competitive salary, bonuses, and equity.Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.Employee giving match.Take Care of Yourself:R&R days so you can rest and recharge.Generous wellness reimbursement and weekly onsite & virtual programming.Generous vacation policy - work with your manager to take time off when you need it.Industry-leading parental leave policies. Family planning benefits.Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.Benefits listed above are for full-time employees.Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team.
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