University of Washington
COMPUTER SUPPORT ANALYST 2
University of Washington, Seattle, Washington, us, 98127
Computer Support Analyst 2
Req #:
238830
Department:
Laboratory Medicine and Pathology
Job Location:
Other Location
Posting Date:
09/12/2024
Closing Info:
Open Until Filled
Salary:
$5135 - $6906 per month
Union Position:
Yes
Shift:
First Shift
Benefits:
As an employee you will enjoy generous benefits and work/life programs.
The Department of Laboratory Medicine and Pathology has an outstanding opportunity for a
Computer Support Analyst 2 .
WORK SCHEDULE
First Shift
40 hours per week
WHAT WE OFFER
Vacation time and sick time off that accrues monthly, including 12 paid holidays.
Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
Excellent healthcare, dental, disability, and retirement plan options.
Lots of free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
Eligibility for the Public Service Loan Forgiveness Program as a UW employee.
CONDITIONS OF EMPLOYMENT
It will be necessary to work in other departmental locations in order to meet patient service requirements, this will include all UW Medicine hospital locations (University Medical Center, Harborview Medical Center & Northwest Hospital) and the DLMP Central Lab located in Renton.
Will be considered essential staff and as such will be required to report to work when scheduled despite inclement weather.
Must be able to meet with all shifts on a regular basis.
REQUIRED POSITION QUALIFICATIONS
Three years of experience in programming and/or computer support services of a technical nature OR
One year of experience as Computer Support Analyst I OR
Equivalent education/experience.
PRIMARY JOB RESPONSIBILITIES
Support and maintain computer information systems and hardware by performing a combination of complex computer functions.
Consult with and provide technical support and expertise to users in a variety of computing environments.
Recommend usage strategies for systems and provide instruction on system/software operation and functionality.
Install, configure, and update systems/software; manage system disk images.
Manage user accounts and resources on servers; monitor disk capacity and performance.
Participate in developing, implementing, and supporting server-based computer support tools.
Maintain and update desktop computer and server systems; apply software patches.
Diagnose and resolve hardware problems; install and configure hardware systems and peripherals.
Provide tier 1 level technical support for our clinical laboratory system.
Participate in a problem-solving team to address complex problems.
Use sound troubleshooting methods and follow industry best practices.
ABOUT US
A regional resource for clinical laboratory services required for innovative patient care, research, and educational
#J-18808-Ljbffr
Req #:
238830
Department:
Laboratory Medicine and Pathology
Job Location:
Other Location
Posting Date:
09/12/2024
Closing Info:
Open Until Filled
Salary:
$5135 - $6906 per month
Union Position:
Yes
Shift:
First Shift
Benefits:
As an employee you will enjoy generous benefits and work/life programs.
The Department of Laboratory Medicine and Pathology has an outstanding opportunity for a
Computer Support Analyst 2 .
WORK SCHEDULE
First Shift
40 hours per week
WHAT WE OFFER
Vacation time and sick time off that accrues monthly, including 12 paid holidays.
Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
Excellent healthcare, dental, disability, and retirement plan options.
Lots of free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
Eligibility for the Public Service Loan Forgiveness Program as a UW employee.
CONDITIONS OF EMPLOYMENT
It will be necessary to work in other departmental locations in order to meet patient service requirements, this will include all UW Medicine hospital locations (University Medical Center, Harborview Medical Center & Northwest Hospital) and the DLMP Central Lab located in Renton.
Will be considered essential staff and as such will be required to report to work when scheduled despite inclement weather.
Must be able to meet with all shifts on a regular basis.
REQUIRED POSITION QUALIFICATIONS
Three years of experience in programming and/or computer support services of a technical nature OR
One year of experience as Computer Support Analyst I OR
Equivalent education/experience.
PRIMARY JOB RESPONSIBILITIES
Support and maintain computer information systems and hardware by performing a combination of complex computer functions.
Consult with and provide technical support and expertise to users in a variety of computing environments.
Recommend usage strategies for systems and provide instruction on system/software operation and functionality.
Install, configure, and update systems/software; manage system disk images.
Manage user accounts and resources on servers; monitor disk capacity and performance.
Participate in developing, implementing, and supporting server-based computer support tools.
Maintain and update desktop computer and server systems; apply software patches.
Diagnose and resolve hardware problems; install and configure hardware systems and peripherals.
Provide tier 1 level technical support for our clinical laboratory system.
Participate in a problem-solving team to address complex problems.
Use sound troubleshooting methods and follow industry best practices.
ABOUT US
A regional resource for clinical laboratory services required for innovative patient care, research, and educational
#J-18808-Ljbffr