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Pokagon Band of Potawatomi

Director of Licensing and Investigations

Pokagon Band of Potawatomi, New Buffalo, Michigan, United States, 49117


Commitment to Service

Service encompasses all aspects of the Pokagon Band of Potawatomi Indian’s governmental operations. Every employee shares the responsibility to provide exemplary service, dignity, and respect to all Tribal Citizens, the Tribal Council, and staff members. To this end, all employees have an obligation to identify and report any service problems, issues, or concerns and through designated channels, initiate, recommend, and actively participate in solutions.

Position Summary:

Under the supervision of the Executive Director, the Director of Licensing and Investigations provides direction and oversight to the Pokagon Band Gaming Commission Licensing and Investigations Department and examines, evaluates, and approves licensing applications, background investigations of vendors and employees of Four Winds Casinos and other investigative reports.

Essential Functions:

Analyze background investigations, financial data, criminal history and other information to determine the eligibility of an applicant for issuance of a license.

Analyze investigative reports of patron activity and provide recommendation to Executive Director of patrons to be added to the list of Involuntary Excluded patrons.

Analyze investigative reports of violations of the Gaming Regulatory Act, the Gaming Regulations, the Liquor Control Codes, the Liquor Regulations, the Indian Gaming Regulatory Act, National Indian Gaming Commission Minimum Internal Control Standards, Tribal-State Compacts(s), and other applicable laws and governing documents. Approve or deny licensing applications.

Assess casino compliance with all licensing standards against Gaming Regulations, Gaming Regulatory Act, the Tribal-State Compact, and other applicable laws, regulations, and policies.

Complete performance appraisals for direct reports in a timely manner.

Consult with applicants as necessary concerning the requirements for filing a licensing application.

Direct and supervise the Licensing and Investigations staff.

Ensure Licensing and Investigations staff paperwork is adequately documented, and applicant evidence is sufficient.

Establish, implement, and evaluate the effectiveness of Licensing and Investigations Department procedures.

Prepare supporting documentation for Commission hearings.

Prepare vendor lists, reports, and all applicable correspondence.

Provide training to the Licensing and Investigations staff as needed.

Recruit and retain qualified Licensing and Investigations staff.

Serve as liaison between the Commission and representatives of the Tribal Police and other appropriate law enforcement officials.

Stay current on investigative techniques, principles and practices.

Testify during Commission hearings or civil proceedings on a regular basis.

Non-Essential Functions:

Perform other duties as assigned.

Equipment:

Standard office equipment.

Systems used: Microsoft Office applications, other software.

Position Requirements:

Ability to maintain strict confidentiality.

Bachelor’s degree in related field is required.

Excellent interpersonal skills and ability to work effectively with people and function in a team environment.

Excellent organizational skills.

Four (4) years of directly related experience is required.

Knowledge, intellect, temperament, and flexibility to work effectively in a fast-paced environment.

Must adhere to the Commission policy prohibiting Commission employees from gambling or playing at Four Winds Casino or any licensed game or gaming device under the jurisdiction of the Pokagon Band Gaming commission.

Must be able to handle requests in an empathetic and professional manner.

Must be at least of 21 years of age.

Must be willing to promote goals and philosophies of the Pokagon Band of Potawatomi Indians.

Must be willing to work flexible hours and weekends.

Must be willing to work in any of the Four Winds Casino properties.

Must have a valid driver’s license and be able to meet the minimum requirements regarding driving record to utilize commission vehicles.

Previous gaming regulatory experience highly preferred.

Strong delivery of positive service and good communication skills, both oral and written.

Submit to and successfully pass a background investigation.

Submit to and successfully pass drug testing as required by the Commission.

The ability to prioritize workloads.

Two (2) years of experience in a management/supervisor role is required.

Indian Preference

Pokagon Band Preference Code applies.

Physical Requirements:

Frequently required to use hands and fingers to operate equipment.

Frequently required to talk and hear.

Work is generally sedentary in nature and will frequently require sitting. However, standing and walking will occasionally be necessary.

Work environment:

General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. However, duties will require occasional work in a casino environment, which is typically smoky with noise levels above a general office environment.

Competencies:

Decision Making

Exemplifying Integrity

Fostering Communication

Managing Conflicts

Team Leadership

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