Public Safety Dispatch Shift Manager

Job DescriptionWeekly Earned Wage Access is an option for this position. Wednesday through Sunday 11 pm to 7 am Starting Rate: $23.35 per hour. Job Purpose or Objective(s): Responsible for overseeing all responsibilities of the dispatch department and employees. Help dispatch calls for Tribal Police, Tribal Security and Tribal EMS. You will report to the Dispatch Supervisor.Primary Tasks:1. You will handle multiple tasks at one time.2. Handle stressful situations.3. Answer incoming calls both on phone lines and radio communications simultaneously.4. Have the knowledge of customer service techniques and concepts.5. You will maintain dispatch logs of Tribal Police, Security and EMS on the assigned computer program.6. Assist with scheduling needs of the dispatchers.7. Ensure the Dispatchers on shift are performing their jobs correctly.8. Give and receive instructions.9. Assist with Supervisory responsibilities for OLETS.10. You will perform other tasks as assigned.Requirements:•High school diploma or GED required.•Must be at least 18 years of age.•Able to maintain OLETS and TAPS certification•Knowledge of personal computers and basic computer functions•Knowledge of communications equipment and proper terminology of radio.•Full working knowledge of CAD/Dispatch Software and OLETS Terminal•Displays the ability to reason and react calmly and quickly in an emergency.•Proper judgment in evaluating situations and making decisions.•Exhibits strong interpersonal skills, multitasking ability, and time management skills.•Communicate with groups and individuals both orally and in writing.•Must have knowledge of and ability to work with appropriate hardware and software applications.•Two (2) years' prior dispatching experience.About the Choctaw NationThe Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification)CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.