Robinhood
Senior Content Designer, Brokerage Accounts
Robinhood, Menlo Park, California, United States, 94029
Join a leading fintech company that's democratizing finance for all.
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.
About the team + role
Our Content Design team contributes to our mission to help build the most intuitive product experiences and empower people to own their financial lives.
We're looking for an experienced Content Designer to join our Brokerage org with a mission to make Robinhood the best & safest place to invest. This role supports the Accounts team, designing new types of investing accounts to give our customers more flexibility to invest with others, structure their accounts for different financial goals, and meet all their money needs in one app.
This role is perfect for someone who wants to dig into the inner-workings of investing and is a strong systems thinker. This role asks the existential question: What are users' mental models about which accounts they have, how they relate to each other, and who can access them? You could be a great fit if you have strong experience developing terminology and labeling frameworks that scale, building out information architecture and navigation, and can translate complex product categorizations into seamless and intuitive UX.
It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.What you'll doPartner with design, product, and research to build delightful user experiences and shape the product roadmapEngage throughout the product development process to improve the overall experience and ensure consistencyCreate and advocate for approachable language that best communicates our mission externallyDevelop frameworks, guidelines, audits, and processes to help define and improve product content at RobinhoodBalance customer experience and business impact with speed and qualityIncorporate user research into content decisions for product experiencesEnsure high-quality content for our products in terms of simplicity, education, and delightfulnessShare your work with other Content Designers and provide feedback during weekly critsWhat you bring4-6+ years of experience in UX writing or content design experienceEagerness to shape product direction and vision from ideation to post-launchExperience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the teamAbility to adapt quickly and work independently in a fast-paced environment with shifting constraintsExperience collaborating with designers, product managers, and user researchersFamiliarity working with compliance and legal teams during the content development and approval processA portfolio or selection of writing samples and past work to shareWhat we offerMarket competitive and pay equity-focused compensation structure100% paid health insurance for employees with 90% coverage for dependentsAnnual lifestyle wallet for personal wellness, learning and development, and more!Lifetime maximum benefit for family forming and fertility benefitsDedicated mental health support for employees and eligible dependentsGenerous time away including company holidays, paid time off, sick time, parental leave, and more!Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$145,000-$170,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$128,000-$150,000 USD
Zone 3 (Lake Mary, FL)
$113,000-$133,000 USD
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.
About the team + role
Our Content Design team contributes to our mission to help build the most intuitive product experiences and empower people to own their financial lives.
We're looking for an experienced Content Designer to join our Brokerage org with a mission to make Robinhood the best & safest place to invest. This role supports the Accounts team, designing new types of investing accounts to give our customers more flexibility to invest with others, structure their accounts for different financial goals, and meet all their money needs in one app.
This role is perfect for someone who wants to dig into the inner-workings of investing and is a strong systems thinker. This role asks the existential question: What are users' mental models about which accounts they have, how they relate to each other, and who can access them? You could be a great fit if you have strong experience developing terminology and labeling frameworks that scale, building out information architecture and navigation, and can translate complex product categorizations into seamless and intuitive UX.
It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.What you'll doPartner with design, product, and research to build delightful user experiences and shape the product roadmapEngage throughout the product development process to improve the overall experience and ensure consistencyCreate and advocate for approachable language that best communicates our mission externallyDevelop frameworks, guidelines, audits, and processes to help define and improve product content at RobinhoodBalance customer experience and business impact with speed and qualityIncorporate user research into content decisions for product experiencesEnsure high-quality content for our products in terms of simplicity, education, and delightfulnessShare your work with other Content Designers and provide feedback during weekly critsWhat you bring4-6+ years of experience in UX writing or content design experienceEagerness to shape product direction and vision from ideation to post-launchExperience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the teamAbility to adapt quickly and work independently in a fast-paced environment with shifting constraintsExperience collaborating with designers, product managers, and user researchersFamiliarity working with compliance and legal teams during the content development and approval processA portfolio or selection of writing samples and past work to shareWhat we offerMarket competitive and pay equity-focused compensation structure100% paid health insurance for employees with 90% coverage for dependentsAnnual lifestyle wallet for personal wellness, learning and development, and more!Lifetime maximum benefit for family forming and fertility benefitsDedicated mental health support for employees and eligible dependentsGenerous time away including company holidays, paid time off, sick time, parental leave, and more!Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$145,000-$170,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$128,000-$150,000 USD
Zone 3 (Lake Mary, FL)
$113,000-$133,000 USD
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.