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Professional Finance Company Inc

Thibodaux Operations Support Specialist Onsite

Professional Finance Company Inc, Thibodaux, Louisiana, United States, 70301


Description: Position Summary: Responsible for managing and maintaining patient accounts while assisting with various clerical/administrative duties as well as serve as one of the primary liaisons between PFC|First and our client.

Position ResponsibilitiesTake incoming calls and make outbound patient callsCommunicate and educate patients regarding their accounts in a professional and ethical mannerSetup payment arrangements with patientsComplete CPR answer and responses in a timely mannerReconcile PPA'sInventory ManagementNew Business AcknowledgementAged InventoryILA and BRK InventoryWork insurance formsTake and report payment information in the systemWork all Thibodaux Regional HoldsWork with Thibodaux's walk-in patients to help resolve accounts placed with First.Assist with any other duties as assigned by your supervisor

Requirements: Essential Skills and AbilitiesStrong interpersonal and communication skills; excellent spelling and grammar skillsStrong computer and phone etiquette skillsStrong analytical, organizational, time management and multi-tasking skillsMaintain a professional appearance and positive attitude and imageAbility to work in a face paced environment and maintain workflow standards

Required Education and ExperienceHigh School Diploma or GED; Secondary education is preferredMinimum one year experience in professional office setting

Reporting to this position: No direct reports

Physical demands and working environmentThe physical demands and working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands: While performing duties of the job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employees must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, and the ability to adjust focus.Working environment: The noise level in the work environment is usually minimal and moderate.

Compensation details:

16-20 Hourly Wage

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