Corrigo Platform Analyst

JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Location: RemoteRole PurposeBased in the AMR region, this position is responsible for providing strategic, operational, and technical administration of Corrigo. A complex problem solver that is focused on outcome-based solutions. This includes supporting the alignment of operational processes, platform initiatives, and product enhancements, and managing the implementation of any required changes. This role will be instrumental in KPI, QBR, and strategic initiatives for the account and client in an ongoing capacity.What this job involvesThe designated Corrigo Systems Administrator is responsible for overall integrity of the Corrigo system and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.Support regional and global adoption of programs and implementation of new technology/ best practices in support of JLL workstreams and products.Configure and implement solutions for Account specific needs.Develop and submit Statement of Requirements as needed, through Corrigo Governance.Support of account and client meetings (weekly, monthly, quarterly).Assist with user access management and ensuring account maintains proper controls.Manage the JLL Corrigo work order process and systems and associated data platform, as it specifically relates to performance management/reporting and maximizing Corrigo capability.Responsible for production of monthly, quarterly, annual, and ad-hoc account reporting. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training.Serve as a point of contact to the account team for specific CMMS systems related questions, support issues, and requirements.Provide new user training, advanced user training and new feature training to the account and client staff as required.Responsible for system and user process documentation; developing and maintaining client or account specific documentation as required.Address requests and escalations within account SLA and coordinate with JBS teams as appropriate. Regularly review system workflow to satisfy new and existing business needs within the capabilities of existing systems; configure, document, and deploy solutions.Perform annual optimization review and lead optimization programs.Responsibility for ensuring data quality standards and remediation.Perform other duties as requested in support of the Digital Operations team.To apply you need to be / have:Undergraduate degree preferred, or equivalent experienceMinimum 5 years’ experience managing CMMS/ work order applications, Performance Management, Data and AnalyticsDemonstrated process orientation and data driven skill sets.Expert technology and systems, highly proficient in MS Office (Project, Power Point, Excel)Possess strong written, verbal and people skills.Superior customer service skills and orientation.Ability to plan and manage work priorities appropriately.Strong organizational skills and collaborative style needed.Felony background check and drug test required.Estimated total compensation ran for this position is:59,125.00 – 80,625.00 USD per yearLocation:Remote – Atlanta, GA, Charlotte, NC, Chicago, IL, Columbus, OH, Dallas, TX, Nashville, TN, Phoenix, AZ, Pittsburgh, PAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays

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