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Lawrence Hall

Case Manager - WIOA

Lawrence Hall, Chicago, Illinois, United States, 60290


WHO WE ARE:

Annually serving over 1,400 youth and families, Lawrence Hall is a community-based organization committed to helping Chicago's youth, families, and communities heal from the adverse effects of childhood trauma. For more than 150 years, Lawrence Hall has been delivering high-quality care throughout the Chicago metropolitan area and is a statewide leader in highly effective, evidence-based, and innovative therapeutic treatment. Their core programs include Child and Family Treatment Center, Therapeutic Day School, Creative Therapies, Foster Care, Transitional/Independent Living Program, Workforce Development, and Community Wellness.

ESSENTIAL FUNCTIONS:

The Caseworker reports to the Workforce Development or Youth and Community Engagement Supervisor. Provides services to youth ages 12-26 in community-based programs to increase their protective factors and connect them to community resources. Coordinates services with the participants' family, mentor, employer, school, and other resources as needed. Provides case management services to youth during regular meetings on-site, in their home, and within the community. Requires knowledge of trauma exposure, the 5 S's of trauma: Safety, Self-Regulation/Soothing, Supportive, Strengths, Self-Care, and an understanding of the signs of traumatic stress. Frequent utilization of personal vehicle for ongoing site visits. Effective use of oral and written communication skills is required. Use of crisis intervention techniques (both verbal and physical) is necessary, including the ability to kneel and return to standing without assistance. The Caseworker must have the flexibility to adjust their work schedule to the needs of the program.

RESPONSIBILITIES:

Develop Individual Achievement Plans with youth.

Coordinate youth services with key stakeholders to support provision of wrap-around services for youth and their families.

Provide one-on-one mentoring services outside of program hours to assist youth in developing personal, emotional, or social skills through coaching and modeling positive behaviors.

Provide guidance in multiple life domains: employment, education, mental health, housing, legal services, relationship development, and substance abuse services as needed.

Make appropriate referrals to community-based providers and support youth in following through with services.

Requires knowledge of typical child and adolescent development and an understanding of trauma exposure and traumatic stress signs and symptoms.

Practice will include using strategies that support healing, recovery, and that resist re-traumatization.

Engage caregivers, parents, family members, and others by sharing strengths and challenges experienced by program participants.

Cultivate and maintain a network of available community resources for youth as needed.

During site visits, monitor youth performance and participation, observe behavior, and intervene as needed.

Act as a liaison between the youth, youth's family, agency, youth's school, probation officer, and police department.

Provide supplementary services, as needed, including Coping with Mental, Emotional, and Learning Disabilities; Lesbian, Gay, Bisexual, and Transgender employment services; and financial literacy programming.

Recruit eligible youth for the program.

Complete intake assessments.

Facilitate quarterly or as needed multidisciplinary team meetings.

Maintain personal area and program service areas in a neat and orderly fashion.

Ability to multitask and manage time effectively.

Attend all staff meetings and in-service training as required.

Participate in program evaluation as required.

Participate in the development and implementation of continuous quality improvement activities as assigned.

Use active and reflective listening skills and affirmations to demonstrate respect and empathy, avoiding negative and derogatory labels.

Understand that behaviors, responses, attitudes, and emotions are a collection of survival skills often developed in response to traumatic experiences.

Maintain confidentiality of employees, volunteers, and program participants to provide a safe environment.

Attend at least two trainings related to being trauma-informed in a twelve-month period.

Ability to work effectively with program participants and family members, employees, and vendors in a culturally diverse environment to support healing and recovery.

Accurately complete documents as needed.

Maintain a professional standard when representing the agency or clients.

Document services following agency guidelines.

Engage in continuing education and professional development to provide best practice.

QUALIFICATIONS:

Bachelor's Degree in a human service field preferred or High School Diploma/equivalent with 3 years of related work experience.

Strong sales ability.

Must be highly organized, detail-focused, have excellent time management, and possess strong computer skills.

Knowledge of childhood trauma and prior experience working in settings with youth and families that have been exposed to trauma or experiencing traumatic stress preferred.

Knowledge of youth development, adolescent issues, and positive youth development/strength-based approach preferred.

Personal vehicle or access to a vehicle and proof of insurance.

Valid IL, IN, or WI driver's license.

No history of child abuse or neglect.

Ability to pass background and drug screen.

Highlighted benefits:

Provides full-time employees 2 times their salary in term life insurance for no additional cost.

Reimburses gym memberships up to $20 per month to aid in overall fitness and health.

Offers 100% match up to 3% on retirement savings after 1 year of service.

All employees start off with an average of 17-25 days of PTO.

Employee Referral Program gives employees an opportunity to receive up to $1500 for referring candidates.

9 paid holidays off.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. Lawrence Hall encourages you to apply even if you do not meet all listed qualifications. We look forward to your application.

This position meets the FLSA requirements for

Exempt.

Equal Opportunity Employer M/F/D/V

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