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Lawrence Hall

Scan Case Manager

Lawrence Hall, Chicago, Illinois, United States, 60290


WHO WE ARE:

Annually serving over 1,400 youth and families, Lawrence Hall is a community-based organization committed to helping Chicago's youth, families, and communities heal from the adverse effects of childhood trauma. For more than 150 years, Lawrence Hall has been delivering high-quality care throughout the Chicago metropolitan area and is a statewide leader in highly effective, evidence-based, and innovative therapeutic treatment. Their core programs include Child and Family Treatment Center, Therapeutic Day School, Creative Therapies, Foster Care, Transitional/Independent Living Program, Workforce Development, and Community Wellness, which have met the changing and complex needs of youth and families by not only becoming more community-based but also by developing more preventative programs that help curb violence in Chicago's communities.

ESSENTIAL FUNCTIONS:

The Navigator reports to the SCaN Supervisor and provides services to youth ages 12-24 in community-based programs to increase their protective factors and connect them to community-based resources. Responsibilities include coordinating services with the participants' family, mentor, employer, school, and other resources as needed. The Navigator provides case management and care coordination services to youth during regular meetings on-site, in their home, and within the community. This role requires knowledge of trauma exposure, understanding of the 5 S's of trauma: Safety, Self-Regulation/Soothing, Supportive, Strengths, Self-Care, and recognition of the signs of traumatic stress. Frequent utilization of a personal vehicle for ongoing site visits is necessary, along with effective oral and written communication skills and crisis intervention techniques. Flexibility to adjust work schedule to the needs of the program is required.

RESPONSIBILITIES:

Develop Individual Achievement Plans with youth

Coordinate youth services with key stakeholders to support provision of wrap-around services for youth and their families

Provide one-on-one mentoring services to assist youth in developing personal, emotional, or social skills through coaching and modeling positive behaviors

Provide guidance in multiple life domains: employment, education, mental health, housing, legal services, relationship development, substance abuse services as needed

Make appropriate referrals to community-based providers and support youth in following through with services

Knowledge of typical child and adolescent development and understanding of trauma exposure and traumatic stress signs and symptoms is required

Practice will include using strategies that support healing, recovery, and that resist re-traumatization

Engage caregivers, parents, family members, and others by sharing strengths and challenges experienced by program participants

Cultivate and maintain a network of available community resources for youth as needed

During site visits, monitor youth performance and participation, observe behavior, and intervene as needed

Act as a liaison between the youth, youth's family, agency, youth's school, probation officer, and police department

Provide supplementary services, as needed, including Coping with Mental, Emotional, and Learning Disabilities; Lesbian, Gay, Bisexual and transgender employment services; and financial literacy programming

Recruit eligible youth for the program

Conduct outreach to the community (individually and as a team member) to build strong relationships with youth, residents, community groups, businesses

Actively participate in weekly staff meetings

Facilitate multidisciplinary team meetings as needed

Maintain personal area and program service areas in a neat and orderly fashion

Ability to multitask and manage time effectively

Attend all staff meetings and in-service training as required

Attend all mandatory program trainings and cohort meetings as established by funder

Participate in program evaluation as required

QUALIFICATIONS:

Bachelor's Degree in a human service field preferred or High School Diploma/equivalent with 3 years of related work or lived experience

Strong sales ability

Must be highly organized, detail-focused, have excellent time management, and possess strong computer skills

Knowledge of childhood trauma and prior experience working in settings with youth and families that have been exposed to trauma or experiencing traumatic stress preferred

Knowledge of youth development, adolescent issues, positive youth development/strength-based approach preferred

Personal vehicle or access to a vehicle and proof of insurance

Valid IL, IN, WI Driver's license

No history of child abuse or neglect

Ability to pass background and drug screen

Highlighted benefits:

Provides full-time employees 2 times their salary in term life insurance for no additional cost

Reimburses your gym memberships up to $20 per month to aid in your overall fitness and health

Offers 100% match up to 3% on your retirement savings after 1 year of service

All employees start off with an average of 17-25 days of PTO

Employee Referral Program gives employees an opportunity to receive up to $1500 for referring candidates

9 paid holidays off

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. Lawrence Hall encourages you to apply even if you do not meet all listed qualifications. We look forward to your application.

This position meets the FLSA requirements for

Exempt.

Equal Opportunity Employer M/F/D/V

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