Baton Rouge General
Director - Patient Financial Services
Baton Rouge General, Baton Rouge, Louisiana, us, 70873
JOB PURPOSE & MISSION
Responsible for strategic planning, direction and overall accountability for a department(s) comprised of multiple functional areas. Independently makes decisions that could seriously affect the overall division and/or GHS System’s financial and performance objectives and strategic results. Develops and is accountable for budget for department or multiple functional areas. Direct reports may include managers, supervisors and/or staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations. Performs job for the age population served, as defined in the department’s scope of service.
Essential Job Functions include, but are not limited to:
Demonstrates effectiveness in planning and setting objectives for the department(s) or areas of responsibility.
Develops goals and objectives in consultation with management to ensure consistency with the GHS philosophy.
Determines measurable checkpoints for various projects and expected variations.
Examines alternative methods of providing services in order to reduce operating costs.
Forecasts and anticipates staffing needs to accommodate market/seasonal changes.
Demonstrates effectiveness in maintaining an organized department(s) or areas of responsibility to ensure efficiency, accuracy of work, and information flow.
Monitors departmental or areas of responsibility operations and implements corrective actions as required.
Coordinates a wide variety of administrative, fiscal, and technical activities to ensure the efficient operation of the department(s) or areas of responsibility.
Effectively utilizes available staff to maximize the effectiveness of the work performed.
Organizes, directs and participates in the compilation and analysis of department(s) or areas of responsibility data.
Continually demonstrates effectiveness in the direction of departmental activities.
Implements policies and procedures necessary to achieve department(s) or areas of responsibility objectives.
Uses quantitative measures to assess the performance and productivity of the department(s) or areas of responsibility.
Establishes and maintains effective working relationships with management and other departments.
Maintains an effective performance improvement program.
Develops programs to improve departmental or areas of responsibility communications.
Demonstrates effectiveness in controlling the operations of the department(s) or areas of responsibility.
Delegates authority to supervisory and department(s) or areas of responsibility staff members.
Provides direction and policy interpretation to managers.
Encourages staff participation and communication in decision-making.
Exhibits responsiveness to others in the organization at all levels.
Assures that applicable accreditation standards and governmental regulations for areas of responsibility are continually met.
Ensures that appropriate educational opportunities are presented to staff.
Provides educational training, in-services, and guidance to staff as needed.
Ensures safe and effective delivery of health care to patient population by fully trained staff.
Maintains compliance with all regulatory agencies for all departments.
Ensures that staff is in compliance through proper clinical monitoring, staff competency training, equipment tracking and quality control.
Ensures that safe and effective provisions of home IV services are administered.
Ensures that all licenses are current with issuing board, including pharmacy technicians, pharmacists and pharmacy permits.
Maintains current and up-to-date knowledge of state and federal pharmacy regulations.
Directs and manages all aspects of the centralized billing, collection and cash management functions for Baton Rouge General, Baton Rouge General Physicians, Baton Rouge Rehab Hospital, and BRG Reference Lab.
Directs, establishes and implements internal control systems and policies/procedures to meet company’s cash collection goals.
Monitors and analyzes all aspects of accounts receivable management indicators on a daily basis.
Develops effective monitoring tools for A/R management indicators to measure operational performance.
Performs all other duties as assigned.
HIPAA & SAFETY REQUIREMENTS
HIPAA -
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: paper and electronic medical records without limitation, employee health records, patient demographics, lab and radiology results, films, patient surgery/appt schedules, medical records related to quality/data, patient financial information including 3rd party billing, patients related complaints, information related to patient location, AMC/RP computer systems and employee prescriptions.
SAFETY -
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: reporting incidents, handling sharps, wastes and linens, PPE, exposure control plan, hand washing, environmental rounds to ensure safety, receiving orders for patients for all age groups.
JOB REQUIREMENTS
Experience
Required – 5 to 7 years of experience of progressive healthcare revenue cycle management; EPIC revenue cycle management experience
Education
Required – Bachelor’s degree or equivalent experience
Preferred – Master’s degree or advanced education
Certifications & Licensure
Required – EPIC PB & HB certifications
Special Skills or Knowledge
Required – application of specialized and/or advanced job knowledge gained through extensive managerial level experience and advanced education; Advanced Excel knowledge; Advanced analytical skills
#J-18808-Ljbffr
Responsible for strategic planning, direction and overall accountability for a department(s) comprised of multiple functional areas. Independently makes decisions that could seriously affect the overall division and/or GHS System’s financial and performance objectives and strategic results. Develops and is accountable for budget for department or multiple functional areas. Direct reports may include managers, supervisors and/or staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations. Performs job for the age population served, as defined in the department’s scope of service.
Essential Job Functions include, but are not limited to:
Demonstrates effectiveness in planning and setting objectives for the department(s) or areas of responsibility.
Develops goals and objectives in consultation with management to ensure consistency with the GHS philosophy.
Determines measurable checkpoints for various projects and expected variations.
Examines alternative methods of providing services in order to reduce operating costs.
Forecasts and anticipates staffing needs to accommodate market/seasonal changes.
Demonstrates effectiveness in maintaining an organized department(s) or areas of responsibility to ensure efficiency, accuracy of work, and information flow.
Monitors departmental or areas of responsibility operations and implements corrective actions as required.
Coordinates a wide variety of administrative, fiscal, and technical activities to ensure the efficient operation of the department(s) or areas of responsibility.
Effectively utilizes available staff to maximize the effectiveness of the work performed.
Organizes, directs and participates in the compilation and analysis of department(s) or areas of responsibility data.
Continually demonstrates effectiveness in the direction of departmental activities.
Implements policies and procedures necessary to achieve department(s) or areas of responsibility objectives.
Uses quantitative measures to assess the performance and productivity of the department(s) or areas of responsibility.
Establishes and maintains effective working relationships with management and other departments.
Maintains an effective performance improvement program.
Develops programs to improve departmental or areas of responsibility communications.
Demonstrates effectiveness in controlling the operations of the department(s) or areas of responsibility.
Delegates authority to supervisory and department(s) or areas of responsibility staff members.
Provides direction and policy interpretation to managers.
Encourages staff participation and communication in decision-making.
Exhibits responsiveness to others in the organization at all levels.
Assures that applicable accreditation standards and governmental regulations for areas of responsibility are continually met.
Ensures that appropriate educational opportunities are presented to staff.
Provides educational training, in-services, and guidance to staff as needed.
Ensures safe and effective delivery of health care to patient population by fully trained staff.
Maintains compliance with all regulatory agencies for all departments.
Ensures that staff is in compliance through proper clinical monitoring, staff competency training, equipment tracking and quality control.
Ensures that safe and effective provisions of home IV services are administered.
Ensures that all licenses are current with issuing board, including pharmacy technicians, pharmacists and pharmacy permits.
Maintains current and up-to-date knowledge of state and federal pharmacy regulations.
Directs and manages all aspects of the centralized billing, collection and cash management functions for Baton Rouge General, Baton Rouge General Physicians, Baton Rouge Rehab Hospital, and BRG Reference Lab.
Directs, establishes and implements internal control systems and policies/procedures to meet company’s cash collection goals.
Monitors and analyzes all aspects of accounts receivable management indicators on a daily basis.
Develops effective monitoring tools for A/R management indicators to measure operational performance.
Performs all other duties as assigned.
HIPAA & SAFETY REQUIREMENTS
HIPAA -
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: paper and electronic medical records without limitation, employee health records, patient demographics, lab and radiology results, films, patient surgery/appt schedules, medical records related to quality/data, patient financial information including 3rd party billing, patients related complaints, information related to patient location, AMC/RP computer systems and employee prescriptions.
SAFETY -
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: reporting incidents, handling sharps, wastes and linens, PPE, exposure control plan, hand washing, environmental rounds to ensure safety, receiving orders for patients for all age groups.
JOB REQUIREMENTS
Experience
Required – 5 to 7 years of experience of progressive healthcare revenue cycle management; EPIC revenue cycle management experience
Education
Required – Bachelor’s degree or equivalent experience
Preferred – Master’s degree or advanced education
Certifications & Licensure
Required – EPIC PB & HB certifications
Special Skills or Knowledge
Required – application of specialized and/or advanced job knowledge gained through extensive managerial level experience and advanced education; Advanced Excel knowledge; Advanced analytical skills
#J-18808-Ljbffr