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MidFirst Bank

Private Client Deposit Specialist

MidFirst Bank, Scottsdale, Arizona, us, 85261


This position will support the Private Banking group. Responsibilities will include opening deposit accounts, managing deposit activities, responding to customer inquiries and concerns, and providing high quality customer service and support. Responsibilities will include, but not be limited to, the following:

Reviewing and completing requests, responses in a timely manner, staying organized, being proactive, and meeting all client expectations.Managing the account opening process, on-line banking setup, clearing deposit account exceptions, ordering all requested items, Client follow-up as needed, and ensure new account deposits are received. Pro-actively recommend additional products and services as needed.Deposit account maintenance such as adding/removing signers, address changes, phone number updates, officer change forms, on-line banking, etc.Responding to inquiries, questions, and research related to deposit accounts. This includes but is not limited to debit cards, checks, disputes, fraud, copies of statements, stop payments, and deposit holds.Processing all deposit wire and transfer requests.

Position Requirements:

Minimum of one year of prior retail banking experienceGeneral knowledge of bank services and productsExcellent client-service skills, including oral and written communicationEntrepreneurial, ownership-oriented mindsetCareful attention to detail and strong organizational skillsAbility to work effectively as a team member and with customersStrong analytical and problem solving skills and the ability to derive innovative solutionsAbility to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peersStrong work ethic and high integrityStrong computer skillsFriendly, outgoing, assertive, confident, and enthusiastic personality

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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