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Galaxyinfotechinc

Digital Data Analyst

Galaxyinfotechinc, Atlanta, Georgia, United States, 30383


Note :

This position will be reviewing specific customer and network data to consider criteria for taking specific actions. The candidate will have excellent written and verbal communication skills.

Job SummaryThe Digital Data Analyst contractor provides input and support for Insights generation for digital experiences. This position collaborates with the data team to ensure effective delivery of digital experience insights. He/She provides knowledge, development, maintenance, and support for insights data driven tools/processes using various MarTech applications.

Job DutiesThis position will create, maintain, and publish & share insight dashboards using various tools. He/She will be using applications such as Web Analytics, Fullstory, Qualtrics, Data Warehouse to investigate potential issues and gaps, and report back using the most applicable presentation tools. This candidate needs to use data analytics & modeling skills to analyze digital, operational, session replay, VOC, customer call center, and other data sources to deliver Insights that will improve digital experiences at UPS. He/She will need to understand how audiences are created in Adobe Audience Manager (DMP), and how to leverage these audiences for robust Insights. This candidate will also need to use a website debugger to analyze the tagging on ups.com, for troubleshooting and analytics planning.

Other Duties

Identify and work with all affected groups and functions to support project impactResearch trends and best practices; develop industry knowledge and expertiseMakes decisions about prioritizing or planning own workTechnical Problem Solving and Analytical ProcessesMaintains and applies specific knowledge of information systems elements

Minimum Requirements

Bachelor’s degree preferred, data analytics degree is preferredPreferred knowledge: MarTech tools / knowledge, Adobe Analytics, Fullstory, Qualtrics, Microsoft Power BI3+ years of digital data analytics experience

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