Business Analyst II, Account Integrity

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionAmazon's Account Integrity team within the Customer Trust and Partner Support organization is looking for a passionate, results-oriented Business Analyst to leverage data to deliver projects with huge strategic impact. This team designs and builds high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our customers. Fraud prevention is a real-money game where our software and analytics teams strive to outsmart those who attempt to defraud Amazon and our customers.As a Business Analyst in the Account Integrity group, you will be responsible for analyzing and reporting large data sets in partnership with product managers, scientists, and engineers to ensure the team is prioritizing the right goals and opportunities to stop bad actors and protect customers.ResponsibilitiesCreate, maintain, and improve data sets, pipelines and reporting to track and manage important KPIs and goals in the Account Integrity spaceApply your expertise in quantitative analysis, data visualization and data-mining to design alarming system, derive actionable insights and guide product strategy for stakeholders and leadershipDevelop internal reporting/visualization tools for self-serveProvide analytical support for new feature launchesEffectively communicate complex analytical concepts to non-technical stakeholders to drive decision makingKey job responsibilitiesDeep diving business trends, analyzing anomalies and guiding business decision-making through dataBuilding dashboard/scalable metric tracking mechanismsWorking closely with Business and Operations teams to find ways to mitigate bad actor attacksEnsuring that the team works backwards from the customer problem using dataAbout The TeamThe Account Integrity's mission is to prevent bad actors from using the Amazon brand or Amazon accounts to harm customers, sellers, and the Amazon business.Basic Qualifications3+ years of business analyst, data analyst or similar role experience5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experienceBachelor's degree or equivalentExperience defining requirements and using data and metrics to draw business insightsExperience with SQLExperience making business recommendations and influencing stakeholdersExperience with data visualization using Tableau, Quicksight, or similar toolsPreferred QualificationsStrong communication, writing and data presentation skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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