PCV Murcor, Inc.
QC Escalations Analyst III
PCV Murcor, Inc., Pomona, California, United States, 91768
Notice to Prospective Employees of PCV Murcor, Inc who are California ResidentsPCV Murcor, Inc respects the privacy of our employees and prospective employees. You can read about our information collection practices including the categories of information we collect from you and how we use that information in our privacy policy located at
https://www.pcvmurcor.com/privacy/ .If you have any questions please contact the CCPA Team at CCPA@pcvmurcor.com or (844) 900-5535.QC Escalations Analyst IIIWorking from Home Opportunities AvailableOut of State: AZ, CA, CO, MI, MO, NV, NY, OH, SD, UT, WA (ONLY)Position OverviewThe QC Escalations Analyst - Level III handles all high priority valuation orders and ensures that they are resolved urgently and effectively. The QC Escalations Analyst - Level III is required to have a higher level of valuation and mortgage risk analysis expertise than a Level I or Level II QC Escalations Analyst.Essential Job Duties and ResponsibilitiesExamine appraisal reports for completeness and conformity with client requirementsExamine revised appraisal reports to verify that client requests are appropriately and completely addressed in a manner consistent with Fannie Mae's Appraiser Independence Requirements and Reg. Z (Truth in Lending) valuation independence requirementsResolve appraisers' disputes, clients' correction requests and value appealsMaintain awareness of client requirements, regulatory requirements and investor guidelines as applicable to all PCV valuation products and servicesProvide feedback to the business on appraisal trends and appraiser issuesFacilitate vendor/client communication, including hosting meetings and conference callsWork closely with peers and managers on cross-functional projectsProvide the Assignment and QC teams subject matter expertise related to high value and highly complex reports, and provide guidance on appraiser selectionDiscuss with the client appraisal fee changes resulting from the appraiser's determination of complexity, scope of work and other assignment challengesHandle escalations from senior members of client staff for which a valuation expert with deeper scope and expertise than that of a Level I or II Escalations Analyst is requiredProvide production support to other QC teams as neededQualifications and SkillsRequiredHolding a valid Appraiser License at least 3-5 years; High school diploma or equivalentAt least 5 years real estate or mortgage risk experienceAppraisal and appraisal reviewPreferredCertified Appraiser; Some college work or higherAMC or bank experienceRequired Soft SkillsStrong interpersonal skillsProfessional integrityResults orientedCreative problem solvingRequired Technical SkillsPeer collaborationEffective and concise written and verbal communicationDecisive judgment and urgent executionTask prioritization and delegationDetail oriented and analyticalCustomer service backgroundOutlook, Excel, WordAA-EOE F/M/DISABILITY/VETBehaviorsDetail Oriented - Capable of carrying out a given task with all details necessary to get the task done wellSkillsMS Excel (required)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants...
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https://www.pcvmurcor.com/privacy/ .If you have any questions please contact the CCPA Team at CCPA@pcvmurcor.com or (844) 900-5535.QC Escalations Analyst IIIWorking from Home Opportunities AvailableOut of State: AZ, CA, CO, MI, MO, NV, NY, OH, SD, UT, WA (ONLY)Position OverviewThe QC Escalations Analyst - Level III handles all high priority valuation orders and ensures that they are resolved urgently and effectively. The QC Escalations Analyst - Level III is required to have a higher level of valuation and mortgage risk analysis expertise than a Level I or Level II QC Escalations Analyst.Essential Job Duties and ResponsibilitiesExamine appraisal reports for completeness and conformity with client requirementsExamine revised appraisal reports to verify that client requests are appropriately and completely addressed in a manner consistent with Fannie Mae's Appraiser Independence Requirements and Reg. Z (Truth in Lending) valuation independence requirementsResolve appraisers' disputes, clients' correction requests and value appealsMaintain awareness of client requirements, regulatory requirements and investor guidelines as applicable to all PCV valuation products and servicesProvide feedback to the business on appraisal trends and appraiser issuesFacilitate vendor/client communication, including hosting meetings and conference callsWork closely with peers and managers on cross-functional projectsProvide the Assignment and QC teams subject matter expertise related to high value and highly complex reports, and provide guidance on appraiser selectionDiscuss with the client appraisal fee changes resulting from the appraiser's determination of complexity, scope of work and other assignment challengesHandle escalations from senior members of client staff for which a valuation expert with deeper scope and expertise than that of a Level I or II Escalations Analyst is requiredProvide production support to other QC teams as neededQualifications and SkillsRequiredHolding a valid Appraiser License at least 3-5 years; High school diploma or equivalentAt least 5 years real estate or mortgage risk experienceAppraisal and appraisal reviewPreferredCertified Appraiser; Some college work or higherAMC or bank experienceRequired Soft SkillsStrong interpersonal skillsProfessional integrityResults orientedCreative problem solvingRequired Technical SkillsPeer collaborationEffective and concise written and verbal communicationDecisive judgment and urgent executionTask prioritization and delegationDetail oriented and analyticalCustomer service backgroundOutlook, Excel, WordAA-EOE F/M/DISABILITY/VETBehaviorsDetail Oriented - Capable of carrying out a given task with all details necessary to get the task done wellSkillsMS Excel (required)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants...
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