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Pottcounty Ia

Clerk II - Treasurer's Office

Pottcounty Ia, Iowa, Louisiana, United States, 70647


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Pottawattamie County is dynamic and always growing! We are dedicated to providing exceptional service and quality experiences to our citizens. The Pottawattamie County Treasurer's Office is looking for a detail oriented, friendly, and efficient

Clerk II

to join our Team! This is a full-time position with normal hours Monday-Friday.An individual in this position is responsible for providing information, completing and processing documentation and collecting appropriate motor vehicle fees, property taxes, and any other County fees from customers.Pottawattamie County offers employees a strong benefit plan at a reasonable cost. Our benefit offerings include health, dental, vision, life insurance, long-term disability, and other voluntary benefits.Essential Functions

Job Functions Assigned to Motor Vehicle Transactions:Accept and process appropriate documentation necessary for the transfer, registration, renewal or duplicate motor vehicle titles and the issuance of junking certificates or replacement plates.Identify and address any restrictions such as lien notations or STOPS; notes or releases such restrictions, if appropriate.Determine and collect appropriate fees. Complete appropriate documentation for submission to State for refunds of plate fees. Verify validity of customers' checks with appropriate financial institutions over the telephone.Distribute and/or mail titles, registrations and other documentation to appropriate owner or third party.Distribute license plates and maintain records and accountability.Process damage disclosures, applications for title and odometer readings.Perform data entry to note transaction detail on motor vehicle database.Job Functions Assigned to Property Tax Transactions:Determine appropriate tax, lien or tax sale amounts for specific property and identify appropriate documentation necessary to complete transaction.Collect real estate tax payments and provide receipts.Work with homeowners and real estate agents to resolve property tax problems or issues that may arise.Transfer real estate records regarding mobile homes to and from other counties.Carry forward tax records from previous year into new tax books and verify accuracy.Distribute and/or mail receipts to appropriate owner or third party.Perform data entry to note transaction detail on tax database.Job Functions Assigned to Dog License Fee Transactions:Review documentation provided by the pet owner and determine appropriate dog license fee.Collect dog license fee, provide receipt and issue dog license.Contact veterinarian to verify rabies vaccination and/or spay/neuter.Perform data entry to note transaction detail on dog license database.Job Functions Assigned to Office Clerical Support:Assist public at front counter and by telephone. Provide information regarding motor vehicle, property tax and dog license transactions. Forward calls to appropriate parties/agencies as necessary.Verify the accuracy of information recorded manually, through data entry and scanning.Utilize reference books to research Iowa laws regarding job functions.Maintain file system of official documents, reports, forms and other records which may be of a confidential nature.Perform mathematical calculations in order to balance cash drawers and to count money.Receive, sort, distribute and process departmental mail.Verify validity of customer's checks with the appropriate financial institution over the telephone.Operate standard office equipment including but not limited to: computer, copier, fax machine, multi-line telephone system, calculator and other similar office equipment.Maintain confidentiality of all departmental communications, documents and transactions.Establish and maintain effective working relationships with the general public, governmental officials, supervisors and co-workers.Essential Knowledge, Experience, and Ability

Knowledge of and the ability to apply routine office procedures and standard clerical techniques to perform job duties. Ability to learn and apply departmental policy and procedures and regulations from the Code of Iowa. Ability to utilize bookkeeping principles and procedures. Ability to perform accurate and efficient cash transactions and make change. Ability to balance cash drawers. Ability to operate a computer for the purpose of word processing, data entry, spreadsheets, scanning, email and internet. Must have the ability to learn and to adapt to departmental software applications. Ability to operate common office equipment such as calculators, fax and postage machines, photo copiers, multi-line telephone and scanner. Ability to follow oral and written instructions. Ability to pay close attention to detail and must be detail oriented while performing duties. Ability to establish and maintain effective working relationships with supervisors, co-workers and members of the public. Excellent customer service and interpersonal skills including effective verbal and written communications. Ability to maintain confidentiality and security of information as appropriate. Ability to accurately collect data, keep accurate records and prepare reports. Ability to type accurately. Ability to accurately file documents in accordance with departmental procedures.Essential Education, Certification, and/or Licenses

Must possess a high school diploma or GED equivalent. Customer service and data entry experience is required.Department

Treasurer's OfficeSalary

$19.61 - $25.73/hourJob Type

Full-timeLocation

Courthouse: 227 South 6th Street, Council BluffsPosted

9/11/2024227 S 6th St.Council Bluffs, IA 51501(712) 328-5600

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