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The People Concern

Case Manager, Substance Use & Harm Reduction Specialist, C3 Skid Row

The People Concern, Los Angeles, California, United States, 90079


Case Manager, Substance Use & Harm Reduction Specialist, C3 Skid Row

Location:

Los Angeles, CA, USA

Req #:

10554

Date:

Thursday, August 29, 2024

Company:

The People Concern

Role:

Case Manager, Substance Use and Harm Reduction Specialist

Department:

C3 Skid Row

Status:

Full Time, Non-Exempt (Hourly)

Rate:

$52-53K

Benefits:

Medical, Dental, Vision, Retirement Planning (403b)

SummaryThe Case Manager, Substance Use Harm Reduction Specialist performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in improving their safety and/or recovery from substances. The C3 program serves individuals living on the streets of Skid Row in Downtown Los Angeles.

The C3 street outreach program is part of a LA County approved strategy to combat homelessness. The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing, supportive services, and life-saving care.

Essential Duties and Responsibilities

Train and support team members in utilizing harm reduction and motivational interviewing strategies to support the health and autonomy of clients.

Facilitate monthly Substance Use Case Manager Meetings to identify and set goals based on trends in use, overdose, and substance use/sexual health needs.

Provide support and oversight for Narcan and harm reduction supplies distribution to the community.

Take an active role in agency-level trainings/committees on harm reduction, health, and substance use as needed.

Encourage and promote an environment that is strength-based to assist clients in meeting their individual goals.

Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff.

Provide support to team members on assisting clients in navigating substance use and health care systems.

Provide referrals to allied critical healthy living services for clients on caseload.

Document and account for time spent on client contacts and activities in accordance with agency and funder standards.

Maintain a current, thorough knowledge of ongoing developments in the fields of substance use, harm reduction, and community resources.

Qualifications

Certification in substance use counseling preferred.

Bachelor's degree in related field preferred.

Minimum two years' experience as a substance use counselor and/or case manager.

Passion for working in a high tolerance Harm Reduction model with clients.

Computer literacy, including proficiency in Microsoft Word, Outlook, and Excel.

Detail-oriented with excellent time management and organizational skills.

Able to learn quickly and work effectively with a wide range of constituencies.

Familiar with Harm Reduction strategies and methods.

Preferred Qualifications

Working knowledge of the criminal justice system.

Bilingual in English/Spanish a plus.

Minimum 30 WPM typing speed.

Work Environment

Office environment with occasional field activities.

Regularly required to sit, stand, bend, and occasionally lift or carry up to 35 pounds.

May be exposed to elements like cold, heat, dust, noise, and odor.

Expected Behaviors of All Staff

Act as a role model.

Demonstrate a sense of responsibility.

Continuously learn and improve.

Acknowledge your own areas of improvement.

Provide honest, specific, and direct feedback.

Create an environment where everyone is welcomed, valued, and respected.

Collaborate.

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.

About The People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. We provide a fully integrated system of care tailored to the unique needs of homeless individuals and survivors of domestic violence.

Benefits & Perks

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Voluntary Pet Insurance

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Corporate Discounts

Other Details

Pay Type:

Hourly

Min Hiring Rate:

$25.00

Max Hiring Rate:

$25.48

Travel Required:

Yes

Required Education:

High School

Job Start Date:

Monday, September 23, 2024

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