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Apex Systems

Technical Support Associate

Apex Systems, Fort Lauderdale, Florida, us, 33336


Job#: 2046475

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position:

Technical Support Associate

Location:

Duration:

2024-09-30 to 2025-03-29

Rate Range:

$25-27

Position Overview:

The

Technical Support Associate

is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support services: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.

Primary Requirements/Skills:

2+ years of relevant experience working in Information Technology supporting and troubleshooting Computers, Printers, Server(s), and other Network issues in a corporate network environment.

Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP.

Excellent verbal and written communication skills and attention to detail.

Must possess good time management, organization, and multi-tasking skills.

Solid analytical and problem-solving skills.

Primary Technical Requirements/Skills:

Knowledge of computer operations and their interfaces.

Working knowledge of communications protocols and networking technology and hardware.

Working knowledge of IT infrastructure architecture.

Windows 10 desktop implementation and support.

Microsoft Office and Office 365 services.

Shift Details:

2nd shift position: Monday-Thursday 4:00 PM – 3:00 AM

3rd shift position: Friday 8:30 AM to 5:30 PM, Saturday and Sunday 5:00 AM to 5:30 PM, Monday 8:30 AM – 5:30 PM

Benefits:

Health

Dental

Vision

Life Insurance; Short Term Disability

Hospitalization Coverage

Direct Deposit

Weekly Pay Periods

Training and Development Programs

401k

Referral Program

EEO Employer:

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

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