2020 Companies
Samsung VOC Data Analyst
2020 Companies, Ridgefield Park, New Jersey, us, 07660
Job Type
Regular
Work Location:
Samsung Electronics America - Ridgefield Park, NJ 07660
Overview
2020 Companies in partnership with Samsung Electronics America is hiring a full-time Data Analyst!
Hours:
Monday to Friday, 9:00 AM to 6:00 PM
Pay:
$30.00 + per hour based on experience
Location:
On-site in Ridgefield Park, NJ office
The overall purpose of this position is to increase productivity and effectiveness among those associated with VOC operations through daily VOC data analysis. The reports include important information, sent to extra care agents and their supervisors, which is needed to keep those responsible on top of their work. Using these reports agents and supervisors are aware of their responsibilities and create a sense of urgency to complete job responsibilities in a time-efficient, effective manner.
What's in it for you?
Receive $30.00 + hourly rate, paid weeklyNext day pay on-demand with DailyPayHealth/Dental/Vision benefits401K Program with matchingPaid Time OffPaid HolidaysScholarship opportunities for employees and direct family membersEmployee Assistance ProgramLeadership Development ProgramJob Description
Collecting and Organizing VOC claims data from various sourcesAnalyzing claim data and providing results to identify trends and VOC agents’ performanceCreating a visual representation of data through graphs, charts, and other visualsWriting clear and concise reports that present findings and insights from the analyzed dataEnsuring accuracy and validity of the reported dataQualifications
College degree preferred but not requiredSolid Excel skills including Excel pivot tables/VLOOKUP/MacrosService-related experienceData analyst experienceAnalytical with problem-solving abilitiesCritical thinkingAbility to meet deadlines, and perform under pressure in a fast-paced environmentStrong organizational skillsStrong communication skillsStrong multi-tasking skillsSelf-DrivenWhat You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.#J-18808-Ljbffr
Regular
Work Location:
Samsung Electronics America - Ridgefield Park, NJ 07660
Overview
2020 Companies in partnership with Samsung Electronics America is hiring a full-time Data Analyst!
Hours:
Monday to Friday, 9:00 AM to 6:00 PM
Pay:
$30.00 + per hour based on experience
Location:
On-site in Ridgefield Park, NJ office
The overall purpose of this position is to increase productivity and effectiveness among those associated with VOC operations through daily VOC data analysis. The reports include important information, sent to extra care agents and their supervisors, which is needed to keep those responsible on top of their work. Using these reports agents and supervisors are aware of their responsibilities and create a sense of urgency to complete job responsibilities in a time-efficient, effective manner.
What's in it for you?
Receive $30.00 + hourly rate, paid weeklyNext day pay on-demand with DailyPayHealth/Dental/Vision benefits401K Program with matchingPaid Time OffPaid HolidaysScholarship opportunities for employees and direct family membersEmployee Assistance ProgramLeadership Development ProgramJob Description
Collecting and Organizing VOC claims data from various sourcesAnalyzing claim data and providing results to identify trends and VOC agents’ performanceCreating a visual representation of data through graphs, charts, and other visualsWriting clear and concise reports that present findings and insights from the analyzed dataEnsuring accuracy and validity of the reported dataQualifications
College degree preferred but not requiredSolid Excel skills including Excel pivot tables/VLOOKUP/MacrosService-related experienceData analyst experienceAnalytical with problem-solving abilitiesCritical thinkingAbility to meet deadlines, and perform under pressure in a fast-paced environmentStrong organizational skillsStrong communication skillsStrong multi-tasking skillsSelf-DrivenWhat You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.#J-18808-Ljbffr