Precision Castparts Corp.
IT Support Specialist
Precision Castparts Corp., Portland, Oregon, United States, 97204
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.Job Description
Full-time IT Application Support Specialist to provide technical enterprise software support for our staff. The right candidate will have 3-5 years experience providing enterprise-level software support preferably in a manufacturing environment and possess a high skill level of Microsoft office software.Primary Duties & Responsibilities:
Provide support for various manufacturing applications, ERP software, including assisting in desktop support for Office 365.Assist with onboarding new users and training on various software packages.Perform application patch testing and end user training when required.Escalate unresolved problems to other technical resources as appropriate.Administer user account access in accordance with Sarbanes Oxley requirements.Utilize helpdesk ticketing system for approval workflows and documenting problem resolution.Maintain documentation pertaining to application software work instructions as applicable.Employee is expected to perform other duties as directed.Required Skills:
Experience working with and troubleshooting enterprise business applications including Microsoft office applications.Experience with utilizing helpdesk ticketing software to resolve software application problems.Experience in enterprise application support in solving problems, conducting training, and documenting end user work instructions.Experience in a manufacturing environment a plus.Strong team player with excellent written and communications skills.Availability to work flexible schedules.Level of Education:
Bachelor's Degree in Computer Science, Management Information Systems, or related field.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees.
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Full-time IT Application Support Specialist to provide technical enterprise software support for our staff. The right candidate will have 3-5 years experience providing enterprise-level software support preferably in a manufacturing environment and possess a high skill level of Microsoft office software.Primary Duties & Responsibilities:
Provide support for various manufacturing applications, ERP software, including assisting in desktop support for Office 365.Assist with onboarding new users and training on various software packages.Perform application patch testing and end user training when required.Escalate unresolved problems to other technical resources as appropriate.Administer user account access in accordance with Sarbanes Oxley requirements.Utilize helpdesk ticketing system for approval workflows and documenting problem resolution.Maintain documentation pertaining to application software work instructions as applicable.Employee is expected to perform other duties as directed.Required Skills:
Experience working with and troubleshooting enterprise business applications including Microsoft office applications.Experience with utilizing helpdesk ticketing software to resolve software application problems.Experience in enterprise application support in solving problems, conducting training, and documenting end user work instructions.Experience in a manufacturing environment a plus.Strong team player with excellent written and communications skills.Availability to work flexible schedules.Level of Education:
Bachelor's Degree in Computer Science, Management Information Systems, or related field.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees.
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