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Hanger Clinic

Authorization Specialist (Insurance Experience Preferred)

Hanger Clinic, Los Angeles, California, United States, 90079


Authorization Specialist (Insurance Experience Preferred)

Job ID:

2024-28003# Positions:

1

Job Location:

US-CA-City

Telecommute:

Regional Remote Position

FT/PT:

Full-Time

Category:

Medical Office Professionals

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products, and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services, and value.Could This Be For You?

In this role, you will have the opportunity to provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency and customer service. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries.Your Impact

Responsible for patient appointment schedulingInsurance verificationCreation of new patient charts and maintenance of patient recordsScanning and filing patient documents and ensuring complete and accurate informationManaging incoming phone callsObtaining insurance authorizationProviding financial counseling for patients and posting over-the-counter (OTC) paymentsDaily document research on an electronic health/medical record systemMinimum Qualifications

High school diploma or GED required.Requires a minimum of 2 years of administration, customer service, or related experienceA valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.Additional Success Factors

Strong interpersonal, oral (including telephone) and written communication skills.Ability to work with physically challenged individuals.Resourceful and flexible team player who excels at building trusting relationships.Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA, and other medical insurance regulations.Proficient computer skills including Windows-based office technologies (e.g., Word, Excel, PowerPoint), e-mail, and automated billing systems.Ability to use all necessary office equipment.Excellent organizational skills and the ability to manage multiple tasks with a high degree of detail orientation.Proficiency with basic math and accounting skills.Ability to key 40 words per minute with accuracy preferred.(California Only) Pay range of $22.00/hour - $25.00/hour + bonus + benefits. This pay range is posted to comply with California Law.Our Investment in You

Employees working at least 20 hours per week are eligible for the following benefits:Competitive PayHealth InsuranceDental InsuranceVision Insurance8 Paid Holidays per YearPaid Vacation Time OffPaid Sick Time Off8 hours of paid time to volunteer in your communityFloating HolidayLife InsuranceMedical Flex Spend AccountDependent Care Flex Spend AccountFree employee assistance program401(k)Full-time employees are also eligible for short-term and long-term disability insurance

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