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Westminster Village Terre Haute

DIRECTOR OF COMMUNITY OUTREACH

Westminster Village Terre Haute, Terre Haute, Indiana, us, 47808


Experience the Westminster Difference!

Westminster Village is seeking an experienced hospitality focused Director of Community Outreach. This role is responsible for managing the Health Center admissions process and for establishing and maintaining an open, effective communication between the community and referral sources, physicians, and third party payers. This includes marketing and brand awareness, direct contact with medical and business professionals in the surrounding area in order to generate referral activity and soliciting direct referrals from these sources. Must have previous professional or Healthcare sales experience.

At Westminster Village, experience is everything. We provide you the opportunity to use your talents that make a positive difference in the lives of the seniors we serve. Our principles and hospitality promises define our company culture.

What we offer you:

Bonus Plan

401(k)

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Free employee meals

Fitness center

Westminster Difference Perfect Attendance Incentive Program

PRINCIPLE DUTIES:

Responsible for meeting the health center’s sales and occupancy levels in accordance with the strategic marketing plan. LTC experience and clinical knowledge is required. Results will be achieved through strategic networking with area professionals, including but not limited to: presentations at the community and the surrounding community at-large, health center tours, follow-up telephone calls and appointments to keep the professionals informed.

Manages the health center’s public relations and marketing campaigns to include health fairs, screenings, center education programs (CEU’s), and outreach.

Participate in local organizations identified as bringing value, by making presentations and joining as a member where appropriate, in order to facilitate a broader knowledge of the industry and of the health care center’s capabilities.

Obtains referrals from hospital social workers, physicians, or family members keeping wait lists current.

Creates new and services existing relationships with professional referral sources. Including telephone contact, health center tours, and in-office visits at the professional’s office, etc. All contact with the professional referral sources is accurately documented.

Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information and medical information, attending physician information, and other pertinent and required documentation prior to admission.

Reviews all admission related paperwork with the resident and or/responsible party including Medicare Part A coverage and non-coverage procedures. Maintains all nonmedical record related paperwork in an admissions file for each resident.

Performs meet and greets and room orientation to include the presentation of a Welcome Gift.

Maintains the Inquiry Log on a daily basis to ensure completion and accuracy.

Informs the Medical Records/Administrative Assistant of ongoing daily census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.

Keeps an ongoing daily/monthly census of residents in the Health Center noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.

Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.

Maintains an accurate list of number of days an independent living resident resides in the Health Center.

Coordinates utilization review for new admissions covered by Medicare Part A.

Maintains complete confidentiality regarding admission information and resident records.

Assists in coordinating admissions/transfers/discharges with other departments. Ensures that the resident, family, and responsible person are fully informed of the resident’s personal and property rights.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Work Location:

In person

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