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The People Concern

Case Manager, Rapid Rehousing- Nest

The People Concern, Los Angeles, California, United States, 90079


Case Manager, Rapid Rehousing - NestLocation:

Downtown Los Angeles, CA

Req #:

11202

Schedule:

Monday-Friday, 8am-4:30pm

Status:

Full-Time, Non-exempt, Non-management

Benefits:

Medical, Dental, Vision, Retirement Planning (403b), etc.

Openings:

5

SUMMARY

The Coordinated Entry system Rapid Rehousing Case Manager will provide field-based services to single adult individuals experiencing homelessness as they transition to stabilizing into permanent housing. The CES RRH Program offers short to mid-term rental subsidies combined with linkages to employment and services to end clients' homelessness and create longer-term self-sufficiency. The CES RRH Case Manager's primary responsibilities are to implement housing stabilization plans and coordinate linkage to community-based services.

ESSENTIAL DUTIES & RESPONSIBILITIES

Maintain a case load of up to 20 clients for case management services.

Develop effective, trusting relationships with program participants.

Work with clients to implement and update a housing stabilization plan that will maximize housing retention.

Assist clients with accessing resources and services to increase housing stability (e.g., linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.).

Conduct regular home visits and accompany clients as needed to appointments related to housing stability.

Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills training, and financial literacy training to enhance housing stability.

Assist clients in developing and attaining goals related to education, vocational training, and/or employment.

Provide advocacy to help mediate issues and barriers between landlord and client.

Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement.

Participate in case conferences, tenant meetings, staff meetings, and community meetings as required.

Keep up-to-date, accurate, well-written/well documented case notes; complete all documentation and paperwork in a timely manner.

Attend required trainings while seeking out learning opportunities for continued education; staying up-to-date on best practices in ending homelessness and client care.

Submit accurate and timely documentation for monthly financial assistance requests.

QUALIFICATIONS

High School Diploma, GED, or Equivalent required.

Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and one year of full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions; or an equivalent combination of education and experience preferred.

Knowledge of homeless social service providers and Coordinated Entry System.

Able to communicate and interact with subcontractors, housing providers, and community partners in a culturally competent manner.

Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.

Self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment.

Able to work effectively with a wide range of constituencies.

PREFERRED QUALIFICATIONS

Bilingual (English/Spanish).

WORK ENVIRONMENT

Combination of field and office environment.

Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

On occasion walk or drive to different local sites.

Will necessitate working in busy and loud environments.

Will be exposed to elements like cold, heat, dust, noise, and odor.

May need to bend, stoop, twist, and sit throughout the day.

EQUAL OPPORTUNITY EMPLOYER

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by federal, state, or other applicable laws.

ABOUT THE PEOPLE CONCERN

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

BENEFITS & PERKS

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Voluntary Pet Insurance

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Corporate Discounts

OTHER DETAILS

Pay Type:

Hourly

Min Hiring Rate:

$23.08

Max Hiring Rate:

$23.08

Required Education:

High School

Job Start Date:

Friday, August 30, 2024

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