The People Concern
Case Manager, Rapid Rehousing - Westside
The People Concern, Los Angeles, California, United States, 90079
Case Manager, Rapid Rehousing - Westside
Los Angeles, CA, USA * Santa Monica, CA, USAReq #443
Wednesday, July 24, 2024
Title:
Case Manager, Rapid RehousingDepartment:
HousingReports to:
Program Manager, Rapid RehousingSchedule:
Monday-Friday, 8am-4:30pmLocation:
Westside Administration , 1453 16th Street, 2nd Floor, Santa Monica, CA 90404Status:
Full-Time, Non-exempt, Non-managementBenefits:
Medical, Dental, Vision, Retirement Planning (403b), etc.
SUMMARY
The Coordinated Entry system Rapid Rehousing Case Manager - Westside will provide field-based services to single adult individuals experiencing homelessness as they transition to stabilizing into permanent housing. The CES RRH Program offers short to mid-term rental subsidies combined with linkages to employment and services in order to end clients' homelessness as well create longer term self-sufficiency. The CES RRH Case Manager primary responsibilities are to implement housing stabilization plans and coordinate linkage to community based services. Housing stabilization often means working with clients on education, employment and life skills needs to ensure housing retention.
Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, property owners.
ESSENTIAL DUTIES & RESPONSIBILITIES
1.Maintain a case load of up to 20 clients for case managementservices
2.Develop effective, trusting relationships with program participants
3.Work with clients to implement and update a housing stabilization plan that will maximize housing retention
4.Assist clients with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment,etc.)
5.Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g. Housing Authority appointments, doctor's appointments, court appearances, benefits hearings,etc.)
6.Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills trainingand financial literacy training to enhance housingstability7.
Assist client in developing and attaining goals related to education, vocational training, and/oremployment
8.
8.
Provide advocacy as to help mediate issues and barriers between landlord andclient
9.Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing communityengagement
10.Participate in case conferences, tenant meetings, staff meetings, and community meetings asrequired
11.Keep up-to-date, accurate, well-written/well documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframegiven
12.Attend required trainings while seeking out learning opportunities for continued education; staying up-to-date on best practices in ending homelessness and clientcar
13.Submits accurate and timely documentation for monthly financial assistance requests
QUALIFICATIONS
1.
High School Diploma, GED, or Equivalent
required2. Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and one years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
preferred3. Knowledge of homeless social service providers and Coordinated Entry System4. Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner5. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills6.Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment7. Able to work effectively with a wide range of constituencies
Preferred Qualifications
Bilingual (English/Spanish)
WORK ENVIRONMENT
1.
Combination of field and
office environment2. Regularly required to sit,
stand, bend; occasionally lift or carry up to 35 lbs.3.
On
occasion walk or drive to different local sites4.
Will
necessitate working in busy and loud environments5.
Will
be exposed to elements like cold, heat, dust, noise and odor6.
May
need to bend, stoop, twist, and sit throughout the day7.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.8.
On
occasion walk or drive to different local sites9. Will
necessitate working in busy and loud environments10. Will
be exposed to elements like cold, heat, dust, noise and odor11.
May
need to bend, stoop, twist, and sit throughout the day
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
Maintain a safe work environment and confidentiality at all times
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
Organize and prioritize multiple activities to meet all external and internal deadlines
Maintain a professional demeanor that reflects positively on the agency
Demonstrate respect and courtesy toward others
Able to thrive in a work environment emphasizing teamwork and collaboration
Ability to prioritize different tasks with minimal supervision
Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay TypeHourly
Min Hiring Rate$23.08
Max Hiring Rate$23.08
Travel RequiredYes
Required EducationHigh School
Apply Now
Share this job:
#J-18808-Ljbffr
Los Angeles, CA, USA * Santa Monica, CA, USAReq #443
Wednesday, July 24, 2024
Title:
Case Manager, Rapid RehousingDepartment:
HousingReports to:
Program Manager, Rapid RehousingSchedule:
Monday-Friday, 8am-4:30pmLocation:
Westside Administration , 1453 16th Street, 2nd Floor, Santa Monica, CA 90404Status:
Full-Time, Non-exempt, Non-managementBenefits:
Medical, Dental, Vision, Retirement Planning (403b), etc.
SUMMARY
The Coordinated Entry system Rapid Rehousing Case Manager - Westside will provide field-based services to single adult individuals experiencing homelessness as they transition to stabilizing into permanent housing. The CES RRH Program offers short to mid-term rental subsidies combined with linkages to employment and services in order to end clients' homelessness as well create longer term self-sufficiency. The CES RRH Case Manager primary responsibilities are to implement housing stabilization plans and coordinate linkage to community based services. Housing stabilization often means working with clients on education, employment and life skills needs to ensure housing retention.
Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, property owners.
ESSENTIAL DUTIES & RESPONSIBILITIES
1.Maintain a case load of up to 20 clients for case managementservices
2.Develop effective, trusting relationships with program participants
3.Work with clients to implement and update a housing stabilization plan that will maximize housing retention
4.Assist clients with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment,etc.)
5.Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g. Housing Authority appointments, doctor's appointments, court appearances, benefits hearings,etc.)
6.Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills trainingand financial literacy training to enhance housingstability7.
Assist client in developing and attaining goals related to education, vocational training, and/oremployment
8.
8.
Provide advocacy as to help mediate issues and barriers between landlord andclient
9.Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing communityengagement
10.Participate in case conferences, tenant meetings, staff meetings, and community meetings asrequired
11.Keep up-to-date, accurate, well-written/well documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframegiven
12.Attend required trainings while seeking out learning opportunities for continued education; staying up-to-date on best practices in ending homelessness and clientcar
13.Submits accurate and timely documentation for monthly financial assistance requests
QUALIFICATIONS
1.
High School Diploma, GED, or Equivalent
required2. Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and one years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
preferred3. Knowledge of homeless social service providers and Coordinated Entry System4. Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner5. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills6.Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment7. Able to work effectively with a wide range of constituencies
Preferred Qualifications
Bilingual (English/Spanish)
WORK ENVIRONMENT
1.
Combination of field and
office environment2. Regularly required to sit,
stand, bend; occasionally lift or carry up to 35 lbs.3.
On
occasion walk or drive to different local sites4.
Will
necessitate working in busy and loud environments5.
Will
be exposed to elements like cold, heat, dust, noise and odor6.
May
need to bend, stoop, twist, and sit throughout the day7.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.8.
On
occasion walk or drive to different local sites9. Will
necessitate working in busy and loud environments10. Will
be exposed to elements like cold, heat, dust, noise and odor11.
May
need to bend, stoop, twist, and sit throughout the day
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
Maintain a safe work environment and confidentiality at all times
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
Organize and prioritize multiple activities to meet all external and internal deadlines
Maintain a professional demeanor that reflects positively on the agency
Demonstrate respect and courtesy toward others
Able to thrive in a work environment emphasizing teamwork and collaboration
Ability to prioritize different tasks with minimal supervision
Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay TypeHourly
Min Hiring Rate$23.08
Max Hiring Rate$23.08
Travel RequiredYes
Required EducationHigh School
Apply Now
Share this job:
#J-18808-Ljbffr