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Intercontinental Exchange

Senior Engineer, Systems Engineering, DNS

Intercontinental Exchange, Atlanta, Georgia, United States, 30383


Overview

Job PurposeThe Senior Engineer, Systems Engineering, Domain Name System (DNS) is responsible for creating and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deeply technical discourse. We are seeking a candidate with extensive experience in managing and deploying large-scale DNS systems. The ideal candidate will have a deep understanding of DNS protocols and a proven track record in DNS configuration, management, and migrations.ResponsibilitiesAssist in the design and implementation of DNS systems at an enterprise level, ensuring high availability and performance.Implement and oversee IP Address Management (IPAM) solutions.Configure and manage DNS zones, including domain transfers and DNS migrations.Utilize advanced DNS techniques to optimize system performance and security.Maintain a thorough understanding of DNS protocols and industry best practices.Develop and maintain automation scripts using Python to streamline DNS operations.Investigate and adopt new technologies/tools as needs ariseRespond to and assist in production operations in a 24/7 environmentProvide technical analysis, resolve problems, and propose solutionsProvide support to, and coordinate with, developers, operations staff, release engineers, and end-usersEducate and mentor team members and operations staffWork efficiently in a fast-paced environment and handle priorities effectively.Ensure meticulous attention to detail and maintain excellent organizational skills.Collaborate effectively with team members to achieve project goals and maintain system integrity.Participate in a weekly on-call rotation for after-hours supportKnowledge and Experience5+ years of hands-on experience working with ISC Bind or similar technologies.Proven experience in deploying and managing IPAM solutions.Demonstrated ability to manage large-scale DNS systems.Expertise in DNS zone configuration and management.Experience with domain transfers and DNS migrations.In-depth knowledge of DNS protocols.Proficiency in advanced DNS techniques.Solid experience coding with any combination of Python, Ruby, Bourne, Perl, Java, APIs, and othersExperience with automation/configuration management using either Puppet, Chef, Ansible or an equivalentFamiliarity with git, subversion, Jenkins, or equivalentDemonstrable knowledge of multi-tiered, highly available, and resilient application designKnowledge of horizontal and vertical scaling for performance and high availabilityTop-tier analytics and problem solvingAbility to perform network analysis with tools, tcpdump, wireshark, tsharkAbility to work in a service-oriented team environmentProject Management, organization, and time managementCustomer focused, and dedicated to the best possible user experienceCommunicate effectively with both technical and business resourcesDesiredDegree in engineering discipline or equivalent experience in Systems Engineering5+ years of experience with RedHat and/or Windows operating systemsIntermediate understanding of application and server virtualizationScheduleThis role offers work from home flexibility of one day per week.Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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