First American
(Remote) Senior Systems Administrator
First American, Santa Ana, California, United States, 92725
(Remote) Senior Systems AdministratorLocations: USA, California, Santa AnaTime Type: Full timePosted on: Posted 24 Days AgoJob Requisition ID: R043602Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We Do
The Systems Administrator role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, patching, and optimizing all networked software and associated operating systems. The Systems Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.Essential FunctionsReceives work assignments through the “ticketing system” or from Lead Administrators or management.Performs server software installation and maintenance tasks, ranging from standard to complex.Installs and maintains infrastructure management tools.Monitors and analyzes system logs, alerts, and reports to identify and resolve issues.Provides advanced problem identification and resolution support services as well as performance monitoring and capacity planning support.Plays a principal role in the development and implementation of departmental workflow automation processes and procedures.Ensures the security, availability, performance, and scalability of our enterprise directory and collaboration infrastructure.Acts as a point of contact for internal and external customers, providing technical guidance and support for collaboration and directory services offerings.Key contributor with technical evaluations and “proof of concept” programs related to evaluating and implementing new technologies and tools.Provides on-call support during off-duty hours on weekdays, weekends, and holidays on a scheduled/rotating basis.Performs duties outside of normal work hours based on business needs.Knowledge and Skills/Technology UsedCollaboration/Microsoft 365 and Windows Directory Services EngineerDesign, install, configure, and troubleshoot Active Directory, ADFS, Microsoft Exchange, Microsoft 365, Power Automate, and other related technologies.Administer Active Directory DNS and BlueCat Enterprise DNS to ensure the reliability and security of our domain name system.Support and administer Proofpoint email gateway and security platforms.Knowledge of email delivery principles and authentication, including SPF, DKIM, DMARC, etc.General knowledge of AWS and Azure cloud virtualization platforms.Basic organization skills to balance and prioritize assigned work.Good verbal and written communication skills.Ability to work as a member of a multi-cultural, multi-location team.Typical EducationGenerally requires BS Degree or equivalent combination of education and experience.Typical Range of ExperienceEmployees entering this job typically have 5+ years of hands-on technical experience supporting Microsoft Directory Services.License or CertificationDesired Certifications:Microsoft Windows operating systemStorage Area NetworkingInfrastructure Management ToolsVMware, Citrix, or Hyper-V virtualization technologiesPay Range: $86,700 - $144,500This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on various factors, including job-related knowledge, skills, experience, business requirements, and geographic location.What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan.About Us
Our people are the foundation of First American’s success, and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work, and leave each day feeling they have made a difference.Privacy Policy
By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying.
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Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We Do
The Systems Administrator role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, patching, and optimizing all networked software and associated operating systems. The Systems Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.Essential FunctionsReceives work assignments through the “ticketing system” or from Lead Administrators or management.Performs server software installation and maintenance tasks, ranging from standard to complex.Installs and maintains infrastructure management tools.Monitors and analyzes system logs, alerts, and reports to identify and resolve issues.Provides advanced problem identification and resolution support services as well as performance monitoring and capacity planning support.Plays a principal role in the development and implementation of departmental workflow automation processes and procedures.Ensures the security, availability, performance, and scalability of our enterprise directory and collaboration infrastructure.Acts as a point of contact for internal and external customers, providing technical guidance and support for collaboration and directory services offerings.Key contributor with technical evaluations and “proof of concept” programs related to evaluating and implementing new technologies and tools.Provides on-call support during off-duty hours on weekdays, weekends, and holidays on a scheduled/rotating basis.Performs duties outside of normal work hours based on business needs.Knowledge and Skills/Technology UsedCollaboration/Microsoft 365 and Windows Directory Services EngineerDesign, install, configure, and troubleshoot Active Directory, ADFS, Microsoft Exchange, Microsoft 365, Power Automate, and other related technologies.Administer Active Directory DNS and BlueCat Enterprise DNS to ensure the reliability and security of our domain name system.Support and administer Proofpoint email gateway and security platforms.Knowledge of email delivery principles and authentication, including SPF, DKIM, DMARC, etc.General knowledge of AWS and Azure cloud virtualization platforms.Basic organization skills to balance and prioritize assigned work.Good verbal and written communication skills.Ability to work as a member of a multi-cultural, multi-location team.Typical EducationGenerally requires BS Degree or equivalent combination of education and experience.Typical Range of ExperienceEmployees entering this job typically have 5+ years of hands-on technical experience supporting Microsoft Directory Services.License or CertificationDesired Certifications:Microsoft Windows operating systemStorage Area NetworkingInfrastructure Management ToolsVMware, Citrix, or Hyper-V virtualization technologiesPay Range: $86,700 - $144,500This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on various factors, including job-related knowledge, skills, experience, business requirements, and geographic location.What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan.About Us
Our people are the foundation of First American’s success, and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work, and leave each day feeling they have made a difference.Privacy Policy
By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying.
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