Microsoft 365 Administrator

Microsoft 365 AdministratorLocation: Salt Lake City, UT, United StatesPosition Type: Unfixed TermJob Function: Information TechnologyA world leader in the field of in vitro diagnostics for more than 60 years, bioMerieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety. In North America we have more than 6,200 team members across 11 sites or subsidiaries, including Salt Lake City-based BioFire Diagnostics and one subsidiary in Montreal, Canada. Come and join a family-owned global company with a long-term vision, and a human-centered culture.DescriptionPosition Summary:The IS department at bioMerieux is looking for a highly collaborative individual who values working for a company that cares about its team members and our overall goal of improving world health. This position supports a full-time hybrid work model with every other Friday off. We are looking for energized team members who pride themselves in a job well done while positively impacting those around them. As a company, we pride ourselves on transparency and open two-way communication.You will be part of a worldwide team that leads all aspects of the Microsoft 365 administration. This team provides follow-the-sun support to users worldwide, requiring excellent collaboration skills. This position focuses on day-to-day activities to maintain and support the platform's overall performance and participation in global projects that impact Microsoft 365.Primary Responsibilities:Perform all work in compliance with company policy and within the guidelines of the company's Quality System.Ensure the day-to-day administration of the Microsoft 365 platform's infrastructure and maintain it in operational conditions.Participate in weekly meetings with the global platform team to synchronize on-run operations.Define and evolve strategy and Standard Operating Procedures (SOP) M365 in accordance with group standards.Assist local, regional, and global teams in configuring and supporting Microsoft Endpoint Configuration Management (Intune) and Microsoft Defender for Endpoint.Support developing and documenting an Operations Manual for run support of the 365 platform.Incident and Problem Management: provide expertise for complex incidents and problems, act as escalation point for L1 and L2, interface with Microsoft Support and various partners.Participate in projects to evolve or implement the new features of the Microsoft 365 platform.Fulfill Day-to-day Operation issues, Service Requests, and Project tasks related to the Microsoft 365 platform.Respond and resolve escalated system incidents, problems, or outages and accurately report and document solutions.Perform problem root cause analysis.Coordinate and manage changes following the change management process.Produce detailed, accurate technical documentation.Education, Skills, & Experience:High school diploma/GED with 10 years of IT technical experience, including 3 years of experience administrating Office 365.Microsoft 365 Certified Enterprise Administrator expert certification preferred.Network+, Security+; ITIL V3 or ITIL V4 certifications; other relevant certifications preferred.ServiceNow experience is a plus, or another ticketing system.Extensive knowledge and experience managing and supporting Office and Microsoft 365 applications.Experience managing Microsoft Endpoint Configuration Management (Intune).Familiarity with configuring Microsoft Teams audio-visual devices.Experience with configuring and managing on-prem Active Directory, Azure Active Directory, and Azure AD connect.Advanced knowledge of PowerShell cmdlet and scripting (development and optimization).Knowledge and understanding of Group Policy.Experience configuring and managing Microsoft Defender for O365 and Microsoft Defender for Endpoint.Familiar with role management using IAM platform.Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at recruitment@biomerieux.com.BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at (385) 770-1132, by email at recruitment@biomerieux.com, or by dialing 711 for access to Telecommunications Relay Services (TRS).

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