Sequoyah Electric, LLC
TECHNICAL SUPPORT ENGINEER
Sequoyah Electric, LLC, Redmond, Washington, United States, 98052
For over 35 years, Sequoyah Electric and Network Services has been an industry leader, providing a coordinated approach to meet electrical design-build and construction needs. Our expertise ranges from complex, multi-phased design-build projects to technically challenging industrial and low voltage installations and includes in-house engineering and design.Sequoyah fosters an environment of teamwork and collaboration, with a commitment to excellence. Our relationship driven culture is customer-focused, community-engaged, and motivated by continuous improvement. It’s evident when you walk through our office and jobsites that we enjoy what we do. We are proud to have been voted a Washington Best Workplace for the past 11 years (2014 – 2024) by our team members.If you're committed to stellar customer service and producing an outstanding product, we think you'll find Sequoyah to be an exciting, enjoyable place to contribute and grow. Join us!
OverviewWe are seeking a skilled and motivated
Technical Support Engineer
to join our team. As a
Technical Support Engineer , you will play a crucial role in the pre-configuring, upgrading, setup, and kitting of various networking equipment within our lab environment. If you’re passionate about network hardware, enjoy hands-on work, and thrive in a collaborative environment, we’d love to hear from you!This is a non-exempt position and reports to the Division Manager of our Critical Facilities department. It is based out of our Redmond, WA headquarters and is a fully in-office role. Work hours are 6:00am - 2:30pm.ResponsibilitiesSetting up network hardware, including routers, switches, firewalls, wireless devices and servers.Pre-configuring, upgrading, and organizing network equipment in a lab environment.Replace or upgrade hardware components as required.Create documentation/scripts to help streamline tasks.Collaborate with customers to troubleshoot technical issues and provide effective solutions.Ideal QualificationsHands-on experience with network hardware and software.Strong knowledge of Cisco and Juniper devices.Excellent communication skills and ability to work effectively in a team and with our customers.Skills and AbilitiesHands-on experience with network hardware and software.Strong knowledge of Cisco and Juniper devices.Proficient in scripting languages such as Python to automate processes and improve operational efficiency.Excellent verbal and written communication skills with the ability to collaborate effectively within a team environment.Physical Requirements and Working ConditionsThe following physical requirements and working conditions apply to this role. Sequoyah will give consideration to all requests for accommodation.Must be able to lift up to 50lbs.Ability to see, hear well (either naturally or with correction) and speak clearly.Coordinate the movement of your eyes, hands, and fingers.Physical requirements include sitting, standing and bending, repetitive motions of hands and wrists.Reach for, handle, use fingers and manipulate objects.Must be capable of working extended hour days when job/business needs demand.Employee Benefit ProgramSequoyah cares deeply about the health and wellness of our team members and their families and is proud to offer a robust total rewards package.Health Insurance coverage includes:100% Employer Paid Medical, Dental, And Vision Insurance premiums for both employees and their eligible dependents.401(k) and Roth(k) retirement plans with company matching contribution.Paid Time Off that includes vacation and sick time; plus 7 Paid Holidays.Employer Paid Life and AD&D Insurance for employees and eligible dependents.Employer Paid Long Term Disability income protection.Flex Savings Account allowing pre-tax earnings to be used for unreimbursed medical expenses.AFLAC supplemental healthcare coverage and un-reimbursed medical plans also available.Other benefits include:Education Assistance Program.Fitness Reimbursement Program.Opportunities to engage with co-workers and our community throughout the year, such as Winter Bash Employee Recognition Party, Charity Golf Tournament, Fall Family Picnic, Adopt-a-Family, Food Pantry Donations and Delivery, Community Market Volunteering, Blood Donation Drives, and more!Please see Employee Handbook for details on eligibility and waiting periods.CompensationHourly Rate Range: $35.00-$48.00 DOE.This job posting is a general description of the essential functions of this role. It is not intended to describe all duties someone in this position may perform. All employees of Sequoyah are expected to perform tasks as assigned by Sequoyah supervisory/management personnel, regardless of job title or routine job duties.Sequoyah is an equal opportunity employer. We are a non‐smoking facility and a drug and alcohol-free workplace. All new hires and employees are subject to drug testing in accordance with company policy.Equal Opportunity Employer, including disabled and veterans.
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OverviewWe are seeking a skilled and motivated
Technical Support Engineer
to join our team. As a
Technical Support Engineer , you will play a crucial role in the pre-configuring, upgrading, setup, and kitting of various networking equipment within our lab environment. If you’re passionate about network hardware, enjoy hands-on work, and thrive in a collaborative environment, we’d love to hear from you!This is a non-exempt position and reports to the Division Manager of our Critical Facilities department. It is based out of our Redmond, WA headquarters and is a fully in-office role. Work hours are 6:00am - 2:30pm.ResponsibilitiesSetting up network hardware, including routers, switches, firewalls, wireless devices and servers.Pre-configuring, upgrading, and organizing network equipment in a lab environment.Replace or upgrade hardware components as required.Create documentation/scripts to help streamline tasks.Collaborate with customers to troubleshoot technical issues and provide effective solutions.Ideal QualificationsHands-on experience with network hardware and software.Strong knowledge of Cisco and Juniper devices.Excellent communication skills and ability to work effectively in a team and with our customers.Skills and AbilitiesHands-on experience with network hardware and software.Strong knowledge of Cisco and Juniper devices.Proficient in scripting languages such as Python to automate processes and improve operational efficiency.Excellent verbal and written communication skills with the ability to collaborate effectively within a team environment.Physical Requirements and Working ConditionsThe following physical requirements and working conditions apply to this role. Sequoyah will give consideration to all requests for accommodation.Must be able to lift up to 50lbs.Ability to see, hear well (either naturally or with correction) and speak clearly.Coordinate the movement of your eyes, hands, and fingers.Physical requirements include sitting, standing and bending, repetitive motions of hands and wrists.Reach for, handle, use fingers and manipulate objects.Must be capable of working extended hour days when job/business needs demand.Employee Benefit ProgramSequoyah cares deeply about the health and wellness of our team members and their families and is proud to offer a robust total rewards package.Health Insurance coverage includes:100% Employer Paid Medical, Dental, And Vision Insurance premiums for both employees and their eligible dependents.401(k) and Roth(k) retirement plans with company matching contribution.Paid Time Off that includes vacation and sick time; plus 7 Paid Holidays.Employer Paid Life and AD&D Insurance for employees and eligible dependents.Employer Paid Long Term Disability income protection.Flex Savings Account allowing pre-tax earnings to be used for unreimbursed medical expenses.AFLAC supplemental healthcare coverage and un-reimbursed medical plans also available.Other benefits include:Education Assistance Program.Fitness Reimbursement Program.Opportunities to engage with co-workers and our community throughout the year, such as Winter Bash Employee Recognition Party, Charity Golf Tournament, Fall Family Picnic, Adopt-a-Family, Food Pantry Donations and Delivery, Community Market Volunteering, Blood Donation Drives, and more!Please see Employee Handbook for details on eligibility and waiting periods.CompensationHourly Rate Range: $35.00-$48.00 DOE.This job posting is a general description of the essential functions of this role. It is not intended to describe all duties someone in this position may perform. All employees of Sequoyah are expected to perform tasks as assigned by Sequoyah supervisory/management personnel, regardless of job title or routine job duties.Sequoyah is an equal opportunity employer. We are a non‐smoking facility and a drug and alcohol-free workplace. All new hires and employees are subject to drug testing in accordance with company policy.Equal Opportunity Employer, including disabled and veterans.
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