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Atomic Data

Infrastructure Engineer III

Atomic Data, Minneapolis, Minnesota, United States, 55400


Infrastructure Engineer III

Department:

Infrastructure Engineering

Reports to:

Director of Infrastructure Engineering

Career path:

Infrastructure Architect

Job SummaryThe Infrastructure Engineer III is responsible for the operation, implementation, and maintenance of an existing service provider network. Duties will include network capacity planning and implementing ongoing network architecture improvements in a data center environment. Infrastructure Engineers work on a team performing both new customer activations, customer network architecture design and integration. This individual will have a strong ability to translate business requirements into technical requirements and anticipate end-to-end network infrastructure needs. Engineers work internally and externally with IT support team(s) and/or partners as part of an IT networking consultancy with client. This individual must possess high level knowledge in Cisco networking, Windows and Unix server administration, storage area networks, and virtualization technologies. The Infrastructure Engineer III serves as a support level for troubleshooting networking issues escalated from the Atomic Data NOC and infrastructure engineers.

Essential Functions

Back up network data

Configure security settings or access permissions for groups or individuals

Analyze and report network security breaches or attempted breaches

Identify the causes of networking problems, using diagnostic testing software and equipment

Document network support activities

Configure wide area network (WAN) or local area network (LAN) routers or related equipment

Install network software, including security or firewall software

Troubleshoot network or connectivity problems for users or user groups

Provide telephone support related to networking or connectivity issues

Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure enough availability or speed, to identify network problems, or for disaster recovery purposes

Analyze network data to determine network usage, disk space availability, or server function

Perform routine maintenance or standard repairs to networking components or equipment

Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment

Install new hardware or software systems or components, ensuring integration with existing network systems

Test hardware using standard diagnostic testing equipment and procedures

Install or repair network cables, including fiber optic cables

Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification

Create or update technical documentation for network installations or changes to existing installations

Train users in procedures related to network applications software or related systems

Install and configure wireless networking equipment

Maintain logs of network activity

Document help desk requests and resolutions

Research hardware or software products to meet technical networking or security needs

Create or revise user instructions, procedures, or manuals

Run monthly network reports

Serve as an escalation point for troubleshooting of complex networking related issues in a service provider environment

Design, configure, and install custom infrastructure solutions for Data Center and network customers

Design, operate, and optimize existing Cisco network interconnecting multiple Data Centers with customer locations and the Internet

Design and implement custom security policies on new Cisco ASA series firewalls in multi-context mode to support customer VPNs, protect customer servers, and provide dynamic failover in both stand alone and shared environments

Design and implement MPLS services in to expand existing MPLS backbone and interconnect customer locations with Data Center resources

Configure customer facing network ports on new Cisco network equipment including: T1, Multilink PPP T1, T3, Metro Ethernet, Ethernet; provide onsite support for testing and day one go-live

Deploy and perform advanced maintenance on Cisco routers, switches, and firewalls

Provide internal level 3 support of EIGRP, BGP, and OSPF routing

Provide internal level 3 support of layer 2 switching

Troubleshoot and implement copper and fiber interconnections in a datacenter environment

Provide internal level 3 support of leaf-spine architecture

Provide advanced technical direction and leadership to the level I/II network administrators/engineers through the planning and implementation processes

Ensures availability for rotating on call schedule

Design and train on general datacenter/network operations for SOC-compliant facilities

Maintains network capacity and availability

Attends to obligations and supports other company initiatives as directed

Qualifications

Bachelor's degree or equivalent combination of education and experience in Engineering, Mathematics, or Computer Science

CCNP certification or higher knowledge of router and switches

CCNP Security certification preferred

CCIE (or in-progress)

Advanced knowledge with 10+ years’ experience in a high-performance infrastructure engineering environment with direct support and network services engineering responsibilities

Hands-on experience with the following: Cisco ASA Firewalls and Cisco X-series ASA Firewalls with Firepower services, 2960/2960S/2960X/2960XR Cisco Switches, 3560/3750/3650/3850 Stack Cisco Switches, 720x/2900/3900/4400 ISR Series Cisco Routers, 7600/6500 Series Cisco Chassis Route Switches, and Nexus 5k/3k/9k Series Switches.

Proven experience with service provider protocols such as: BGP, EIGRP, and MPLS

Knowledge of Low Voltage wiring standards including both copper and fiber

Knowledge of power & cooling implementation in a datacenter environment

24x7 operations experience required

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