Genentech
Communications Manager, Site Services
Genentech, San Francisco, California, United States, 94199
The Position
Site Services makes great work possible by:Building and designing workplaces that adapt to new futures, enable scientific innovation and support our workforce to be at their best.
Managing daily campus operations for over 12,000 employees and visitors, and protecting their health, safety and productivity.
Providing services and amenities that create an amazing employee experience.
The Communications Manager will be responsible for partnering across the organization to ensure high impact Site Services messages are delivered in an effective, cohesive, and engaging way. This person will create and implement Site Services communication campaigns targeted to various audience segments of the Genentech South San Francisco campus population. This person will align project teams and work with them to understand project drivers, benefits, challenges, and impacts to the campus population. They will learn about and be the voice of the employees to create effective, integrated, and meaningful communications.This person will be expected to bring a strategic voice to the table and be a connector for teams within the organization. Activities will include writing, editing and publishing a broad range of electronic and print materials to inform, inspire and engage Genentech employees. This person will be expected to partner effectively with corporate communications to ensure alignment of the Site Services narrative with the broader Genentech internal and external communications strategy and to provide appropriate Site Services content for use through corporate channels.This person will be expected to integrate change management tools into Site Services communications to ensure projects are successful by increasing employee awareness, understanding, and adoption (where relevant), and minimizing resistance.This position will report to the Site Services Head of Communications.Major ResponsibilitiesEstablish and drive campus-wide communication strategies, plans, and metrics that support Site Services’ business objectives and priorities.
Align communications planning and execution with other Site Services initiatives to influence message/brand consistency and a smooth customer experience across all channels.
Advise on approach to complex communication initiatives, leveraging input from cross-functional subject matter experts.
Partner with other members of Site Services to determine and deploy the best communication tools/channels (e.g. video, print, graphics) and strategies to provide different audiences with the information they need in a format that’s easy to find and consume.
Perform editing or writing assignments, ensuring alignment with overall communication strategy and Site Services narrative.
Simplify complex messages while collaborating closely with one or more authors to ensure employees can easily and quickly understand the content.
Apply change management concepts to high impact communication plans that involve a change.
Conduct impact analyses, assess change readiness, and identify key stakeholders on communication strategies.
Identify and manage anticipated resistance to changes.
Consult and coach stakeholders in 1:1 and group environments on the best approach to effectively communicate the subject-matter; this includes an in-depth analysis of relevant information, audience, and goals by asking thoughtful questions that lead the team to the most impactful messaging.
Partner on communications for the Site Services function as needed, including: town halls, organizational announcements, videos, presentations, newsletter, etc.
Independently prioritize workload, determine timelines, and operate under limited direction.
Partner with corporate communications on projects that have a high impact on employees or are sensitive in nature.
Lead web design projects including content design and execution in close partnership with stakeholders.
Complete ad hoc web maintenance requests in WordPress to ensure Site Services’ web content stays updated.
Participate in video development projects, including writing creative briefs.
QualificationsEducation:
Bachelor’s degree.Experience / Skills:Proven ability to lead and implement communications strategies.
Excellent verbal and written communications skills.
Demonstrated ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment.
Ability to build rapport and trust with cross-functional teams.
Strong prioritization, communication, and project management skills. Must be flexible and able to prioritize, make decisions and meet sudden deadlines in a fast-paced, energetic environment.
Skilled at understanding multi-channel communication environments and appropriately maximizing the right channel for the right message.
Ability to think through the impact of the physical environment on communications and change management plans, including processes, engineering controls and signage.
Ability to turn sophisticated ideas into stories easily understood by a broad audience.
Technical knowledge regarding posting content to the web and how web content systems work.
Independent self-starter able to write quickly under deadline with attention to detail and accuracy.
Technical proficiency working with Google applications, Mailchimp (preferred), and WordPress (preferred).
Experience and knowledge of change management principles, methodologies and tools.
Ideal candidates will combine intellectual curiosity, communication skills and analytical skills with a dedication to high-quality work products.
Perform work under limited direction and guidance.
Positive attitude and ability to adapt to constant change.
Knows how to prioritize efforts and effectively lead time based on business needs.
The expected salary range for this position based on the primary location of California is $108,600.00 - $201,600.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.BenefitsGenentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.
#J-18808-Ljbffr
Site Services makes great work possible by:Building and designing workplaces that adapt to new futures, enable scientific innovation and support our workforce to be at their best.
Managing daily campus operations for over 12,000 employees and visitors, and protecting their health, safety and productivity.
Providing services and amenities that create an amazing employee experience.
The Communications Manager will be responsible for partnering across the organization to ensure high impact Site Services messages are delivered in an effective, cohesive, and engaging way. This person will create and implement Site Services communication campaigns targeted to various audience segments of the Genentech South San Francisco campus population. This person will align project teams and work with them to understand project drivers, benefits, challenges, and impacts to the campus population. They will learn about and be the voice of the employees to create effective, integrated, and meaningful communications.This person will be expected to bring a strategic voice to the table and be a connector for teams within the organization. Activities will include writing, editing and publishing a broad range of electronic and print materials to inform, inspire and engage Genentech employees. This person will be expected to partner effectively with corporate communications to ensure alignment of the Site Services narrative with the broader Genentech internal and external communications strategy and to provide appropriate Site Services content for use through corporate channels.This person will be expected to integrate change management tools into Site Services communications to ensure projects are successful by increasing employee awareness, understanding, and adoption (where relevant), and minimizing resistance.This position will report to the Site Services Head of Communications.Major ResponsibilitiesEstablish and drive campus-wide communication strategies, plans, and metrics that support Site Services’ business objectives and priorities.
Align communications planning and execution with other Site Services initiatives to influence message/brand consistency and a smooth customer experience across all channels.
Advise on approach to complex communication initiatives, leveraging input from cross-functional subject matter experts.
Partner with other members of Site Services to determine and deploy the best communication tools/channels (e.g. video, print, graphics) and strategies to provide different audiences with the information they need in a format that’s easy to find and consume.
Perform editing or writing assignments, ensuring alignment with overall communication strategy and Site Services narrative.
Simplify complex messages while collaborating closely with one or more authors to ensure employees can easily and quickly understand the content.
Apply change management concepts to high impact communication plans that involve a change.
Conduct impact analyses, assess change readiness, and identify key stakeholders on communication strategies.
Identify and manage anticipated resistance to changes.
Consult and coach stakeholders in 1:1 and group environments on the best approach to effectively communicate the subject-matter; this includes an in-depth analysis of relevant information, audience, and goals by asking thoughtful questions that lead the team to the most impactful messaging.
Partner on communications for the Site Services function as needed, including: town halls, organizational announcements, videos, presentations, newsletter, etc.
Independently prioritize workload, determine timelines, and operate under limited direction.
Partner with corporate communications on projects that have a high impact on employees or are sensitive in nature.
Lead web design projects including content design and execution in close partnership with stakeholders.
Complete ad hoc web maintenance requests in WordPress to ensure Site Services’ web content stays updated.
Participate in video development projects, including writing creative briefs.
QualificationsEducation:
Bachelor’s degree.Experience / Skills:Proven ability to lead and implement communications strategies.
Excellent verbal and written communications skills.
Demonstrated ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment.
Ability to build rapport and trust with cross-functional teams.
Strong prioritization, communication, and project management skills. Must be flexible and able to prioritize, make decisions and meet sudden deadlines in a fast-paced, energetic environment.
Skilled at understanding multi-channel communication environments and appropriately maximizing the right channel for the right message.
Ability to think through the impact of the physical environment on communications and change management plans, including processes, engineering controls and signage.
Ability to turn sophisticated ideas into stories easily understood by a broad audience.
Technical knowledge regarding posting content to the web and how web content systems work.
Independent self-starter able to write quickly under deadline with attention to detail and accuracy.
Technical proficiency working with Google applications, Mailchimp (preferred), and WordPress (preferred).
Experience and knowledge of change management principles, methodologies and tools.
Ideal candidates will combine intellectual curiosity, communication skills and analytical skills with a dedication to high-quality work products.
Perform work under limited direction and guidance.
Positive attitude and ability to adapt to constant change.
Knows how to prioritize efforts and effectively lead time based on business needs.
The expected salary range for this position based on the primary location of California is $108,600.00 - $201,600.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.BenefitsGenentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.
#J-18808-Ljbffr