Community Services Manager

NYFS is actively recruiting a Community Services Manager with a bachelor’s degree in social work or related field, preferably located out of our Shoreview, MN location. To apply, please email your resume and cover letter to HumanResources@nyfs.org.Leadership Responsibilities:Provide leadership and mentoring to a team of direct client providers (4 FTEs) across community services programming, developing and maintaining a strong team culture in alignment with organizational values.Oversee hiring, training, and performance management of team members.Actively engage on the leadership team, using effective communication and strategic decision-making to move the organization forward in achieving its mission and vision.Facilitate ongoing program development across the department to ensure quality service delivery and compliance with legislative requirements.Commitment to continuous learning with understanding of current industry trends and challenges, integrating this information into innovative client delivery.Engage in community-based outreach to represent NYFS and deepen the community’s understanding of our service offerings, participating in coalitions and committees related to service areas.Build and maintain collaborative relationships with referral partners.Develop, maintain, and oversee the community services budget, including grant oversight and quarterly reporting.Plan and facilitate team meetings, monthly team consults, and biannual team retreats.Commitment to program evaluation and ongoing data-driven program development.Client Care Responsibilities:Provide trauma-informed, culturally responsive, community-based services to clients within the Youth Diversion and Community Connections Programs.Facilitate seminars for youth and caregivers focused on positive decision-making and accountability.Facilitate community connections groups with youth and caregivers centered around healthy life skills, career development, community resourcing, and positive connections.Collaborate with community providers to facilitate outreach, referrals, and programming.Complete timely documentation and tracking in accordance with NYFS policies.Some evening availability is required.Required Qualifications:Expertise in domestic violence/sexual assault advocacy and programming.Excellent communication and interpersonal skills.Bachelor’s degree in social work or related field.1-3 years of leadership experience, focusing on mentoring and empowering team members.Solid understanding of and sensitivity to cultural and socioeconomic differences among service populations.Proficiency in Microsoft Office.Ability to collect and analyze program data.Must have a valid driver’s license and personal means of transportation.Preferred Qualifications:Speaks Spanish, Hmong, Karen, or Somali.Master’s degree in social work or related field.3-5 years of leadership experience, focusing on mentoring and empowering team members.Demonstrated ability to maintain strong partnerships with law enforcement or other county entities.Experience with Procentive.Strong candidates will have a solid understanding of their own culture and practice sensitivity and respect for the cultural backgrounds of clients and staff. NYFS welcomes clients and staff with diverse cultural/ethnic identities, sexual orientations, gender identities, disabilities, and socioeconomic backgrounds.Salary Range:

$54,400 to $68,900 per year based on education, training, and/or experience.NYFS Benefits:Competitive benefits include medical, dental, vision, life insurance, and short- and long-term disability.401k that matches at 3%, vested immediately.Options to contribute to health savings account (HSA) and flexible spending account (FSA).Generous Paid Time Off, Reasonable Time Off (similar to sick time), and holiday policy.$500 stipend for training with 5 CEU days.Reimbursement for licensure fees.Flexible schedule collaboratively determined with your supervisor, with options for remote work on Fridays.The final week of the year, NYFS closes services to ensure all staff have a paid collective week off.Many agency-sponsored training opportunities, including specific trauma modalities and cultural responsiveness trainings quarterly.In-depth reflective weekly clinical consultation as part of a multi-disciplinary team.Agency Overview:Northeast Youth and Family Services (NYFS) is a community-based nonprofit founded in 1976 serving Northeast Ramsey County. NYFS provides trauma and culturally responsive clinic-based, school-based mental health services, domestic and sexual violence services, and community-based services including diversion programming, youth development programming, and community advocacy with offices in Shoreview and White Bear Lake.Who We Are:NYFS lives its deep values around providing integrative care for the whole family with a focus on youth, young adults, and their caregivers. Staff are dedicated, innovative, and mission-driven, offering authentic, relational, client-centered care. We are committed to genuine integration of trauma and culturally responsive care across the agency, investing in organizational supports for staff wellness and work sustainability.We are committed to a policy of equal employment opportunity in recruitment, hiring, training, and promotion based on merit, qualifications, and competence. We do not discriminate based on race, color, religion, creed, national origin, sex, age, disability, marital status, sexual orientation, place of residence, political affiliation, veterans’ status, or any other class protected by law.Job Type: Full-timePay: $54,400.00 - $68,900.00 per yearLicense/Certification:Driver's License (Required)Ability to Commute:Saint Paul, MN 55126 (Required)Ability to Relocate:Saint Paul, MN 55126: Relocate before starting work (Required)Work Location: In person

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