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Parallon

Assistant Director Patient Access

Parallon, Nashville, Tennessee, United States,


This position is incentive eligible.

IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Assistant Director Patient Access with Parallon, you can be a part of an organization that is devoted to giving back!

Ideal candidates will live in the geographic area from Brandon, FL to Port Charlotte, FL. Regular travel among 8 sites in this area is required.

BenefitsParallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Assistant Director Patient Access to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

As the Assistant Patient Access Director, you will be responsible for performing duties as assigned by the Regional Patient Access Director or Patient Access Director in relation to daily operations of all functions.

What you will do in this role:

Provide a clear understanding to all PTAC staff of what the monthly metric goals are and how the department impacts these metrics and share objectives to help improve the statistics/metrics.

Handle all escalated patient and physician concerns to fullest patient/physician satisfaction possible

Inform the Patient Access Director of any significant issues in the patient access area (i.e. preregistration delays, pre-authorization back logs, increased time to register patients, etc.)

Ensure quality review measurements are in place

Inform all PTAC and other departments in a timely manner of any registration process or workflow changes

Oversee management of personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate

Determine trends in operational performance and identify process improvement opportunities: up-front collections, reduction in insurance unbilled, reduced percentage of error, etc.

What qualifications you will need:

A minimum of 3 years of patient access experience with two of those years in a healthcare leadership role.

A Bachelor’s degree is required. However, degree requirement can be waived IF you are currently enrolled in a Bachelor's degree program.

Be a part of an organization that invests in you! We are reviewing applications for our Assistant Director Patient Access opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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