Vitaver & Associates, Inc.
Player Development Manager (hybrid, 3 days/week onsite)
Vitaver & Associates, Inc., Miami, Florida, us, 33222
Information Technology / Telecommunications
Miami, FloridaTemp Project13485Work Setting:
Hybrid work in the office 3 days per week.Required:• Availability to work 3 days/week at the Client’s site in Miami, FL (required);• Experience in player development or customer service (5+ years);• Experience in managing a diverse team;• Experience in providing VIP experiences;• Less than 25% shipboard travel likely;• Less than 25% non-shipboard travel likely;• Bachelor’s Degree in Marketing or similar.Preferred:• Experience with Konami Synkros.Responsibilities
include but are not limited to the following:• Define, evaluate, and analyze success metrics for the Executive Hot team;• Report on player development spend and forecast numbers to the AVP, Global Casino Marketing;• Participate in or drive guest focus groups, VIP surveys, and other attempts at guest feedback;• Provide world-class guest service in a timely manner to both guests and fellow team members;• Work with the Global Casino Marketing team to identify additional opportunities to grow our high-value guest penetration;• Work with the Groups and Events team to create new experiences as well as optimizing existing experiences.Why apply?• Work with one of the largest global vacation and cruise providers and a recognizable brand;• Be a part of a diverse multicultural team and thrive in a fun and inclusive work environment dedicated to providing memorable and affordable vacations;• Work with the leader in cutting-edge technology and programming;• Be certain in your future as our Client is a stable and growing company with increasing revenue;• Receive plenty of coaching and support from the team and current Vitaver consultants.Enjoy a comprehensive employee benefits program:• Get paid on a bi-weekly basis;• During the 1st year of employment – prorated amount of PTO and Sick Time. After – 14 days of PTO annually and 10 days of sick time annually;• Eight paid holidays annually;• Available health, dental, and vision plans;• Flexible spending account;• 401K retirement savings plan;• Employee Stock Purchase plan;• Short and long-term disability plan;• Cruise benefits;• Discount and complimentary memberships (various complimentary memberships, discount cards, and passes: theme parks, various restaurants, wholesale clubs, car rental agencies, and cell phone providers to name a few).
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Miami, FloridaTemp Project13485Work Setting:
Hybrid work in the office 3 days per week.Required:• Availability to work 3 days/week at the Client’s site in Miami, FL (required);• Experience in player development or customer service (5+ years);• Experience in managing a diverse team;• Experience in providing VIP experiences;• Less than 25% shipboard travel likely;• Less than 25% non-shipboard travel likely;• Bachelor’s Degree in Marketing or similar.Preferred:• Experience with Konami Synkros.Responsibilities
include but are not limited to the following:• Define, evaluate, and analyze success metrics for the Executive Hot team;• Report on player development spend and forecast numbers to the AVP, Global Casino Marketing;• Participate in or drive guest focus groups, VIP surveys, and other attempts at guest feedback;• Provide world-class guest service in a timely manner to both guests and fellow team members;• Work with the Global Casino Marketing team to identify additional opportunities to grow our high-value guest penetration;• Work with the Groups and Events team to create new experiences as well as optimizing existing experiences.Why apply?• Work with one of the largest global vacation and cruise providers and a recognizable brand;• Be a part of a diverse multicultural team and thrive in a fun and inclusive work environment dedicated to providing memorable and affordable vacations;• Work with the leader in cutting-edge technology and programming;• Be certain in your future as our Client is a stable and growing company with increasing revenue;• Receive plenty of coaching and support from the team and current Vitaver consultants.Enjoy a comprehensive employee benefits program:• Get paid on a bi-weekly basis;• During the 1st year of employment – prorated amount of PTO and Sick Time. After – 14 days of PTO annually and 10 days of sick time annually;• Eight paid holidays annually;• Available health, dental, and vision plans;• Flexible spending account;• 401K retirement savings plan;• Employee Stock Purchase plan;• Short and long-term disability plan;• Cruise benefits;• Discount and complimentary memberships (various complimentary memberships, discount cards, and passes: theme parks, various restaurants, wholesale clubs, car rental agencies, and cell phone providers to name a few).
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