University of Illinois Chicago
Medical Office Specialist (Transplant Scheduling Specialist) - Hospital Transpla
University of Illinois Chicago, Chicago, Illinois, United States, 60290
Medical Office Specialist (Transplant Scheduling Specialist) - Hospital Transplant Program
Hiring Department : TransplantHiring Unit : University of Illinois Hospital & Health Sciences System (UI Health)Location : Chicago, IL USARequisition ID : 1025440Posting Close Date : 9/17/2024Position Number : CF2125About the University of Illinois Hospital & Health Sciences System (UI Health)The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities. It is dedicated to the pursuit of health equity.This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition, all full-time benefits eligible positions include a comprehensive benefits package which includes Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan, and paid leave including Vacation, Holiday, and Sick. We also offer tuition waivers for employees and dependents.Duties & Responsibilities:Serves as transplant patients' primary scheduling point of contact.Coordinates patients' appointment schedules; contacts patients to confirm appointments and set up return appointments.Calls patients to remind them of their appointments.Initiates and retrieves medical records and source documents as requested.Serves as administrative support for transplant education classes or other events.Routes calls and responds to voicemails in a timely manner.Verifies external referrals to the UI Health Transplant program.Composes various patient correspondence under the direction of the registered nurse.Reviews and monitors efficiency of EPIC scheduling work queues.Ensures administrative fields are accurate and up to date in EPIC Phoenix.Monitors workflow; trains new staff; responsible for training in all phases of reception work.Assists in workflow changes in current operating procedures.Cross-trained to other clerical teams within the department.Other duties as assigned.Minimum Qualifications Required:Any one or any combination totaling two (2) years (24 months) from the categories below:A. College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science.B. Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.Preferred Qualifications:Bilingual language skills with the ability to read, write, speak and translate Spanish / English.To Apply:
For fullest consideration click on the
Apply Now button , please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held.Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status.
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Hiring Department : TransplantHiring Unit : University of Illinois Hospital & Health Sciences System (UI Health)Location : Chicago, IL USARequisition ID : 1025440Posting Close Date : 9/17/2024Position Number : CF2125About the University of Illinois Hospital & Health Sciences System (UI Health)The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities. It is dedicated to the pursuit of health equity.This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition, all full-time benefits eligible positions include a comprehensive benefits package which includes Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan, and paid leave including Vacation, Holiday, and Sick. We also offer tuition waivers for employees and dependents.Duties & Responsibilities:Serves as transplant patients' primary scheduling point of contact.Coordinates patients' appointment schedules; contacts patients to confirm appointments and set up return appointments.Calls patients to remind them of their appointments.Initiates and retrieves medical records and source documents as requested.Serves as administrative support for transplant education classes or other events.Routes calls and responds to voicemails in a timely manner.Verifies external referrals to the UI Health Transplant program.Composes various patient correspondence under the direction of the registered nurse.Reviews and monitors efficiency of EPIC scheduling work queues.Ensures administrative fields are accurate and up to date in EPIC Phoenix.Monitors workflow; trains new staff; responsible for training in all phases of reception work.Assists in workflow changes in current operating procedures.Cross-trained to other clerical teams within the department.Other duties as assigned.Minimum Qualifications Required:Any one or any combination totaling two (2) years (24 months) from the categories below:A. College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science.B. Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.Preferred Qualifications:Bilingual language skills with the ability to read, write, speak and translate Spanish / English.To Apply:
For fullest consideration click on the
Apply Now button , please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held.Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status.
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