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Amazon

Frontend Engineer II, Mechanic CX, Operator Tools, Software Builder Experience

Amazon, Seattle, Washington, us, 98127


Frontend Engineer II, Mechanic CX, Operator Tools, Software Builder Experience

Job ID: 2713597 | Amazon Development Center U.S., Inc. - B02Come build the world’s best software builder experience.

Do you find yourself frequently helping other builders learn how to create great software? Are you passionate about the power of an effective software development workflow to fuel innovation and creativity? If so, Amazon Software Builder Experience (ASBX) may be the place for you!

ASBX is an internal organization with the singular mission to make Amazon Earth’s Best Employer for Software Builders. We work every day to make the lives of engineers and all technical builders easier by creating efficient processes and effective internal development and operational tools. You’ll develop products that enable builders to develop and operate robust, high-quality software and safely, securely, and reliably deploy it to customers worldwide.

The Mechanic Customer Experience (CX) team owns and delivers the user-facing experience for the Mechanic operations control plane service. We build user-facing web applications and CLI experiences that help reduce operator effort and toil by providing innovative ways to get work done at Amazon.

This is a huge opportunity to start something from the ground up. We’re rethinking how operations run within Amazon from ticketing to operator tooling to data analytics and more!

We are a team of out-of-the-box thinkers who iterate quickly and constantly raise the bar. If you like solving hard problems and doing work with a clear impact for our customers, you'll enjoy being a part of the team.

Key job responsibilitiesAn FEE II on the Mechanic CX team is responsible for delivering delightful user experiences to our customers, allowing them to leverage the power of the Mechanic platform in a simple and user-friendly way. FEE II’s working in CX solve complex full-stack engineering challenges with logical, testable, maintainable, and efficient solutions that reduce operator toil.

A day in the lifeThe Mechanic CX team seeks to embrace agile development and iterate with the tightest feedback loops possible. We maintain daily contact with our customers and exercise our mandate to reduce operator toil by inventing new customer-focused features that enable our colleagues in Amazon to deliver better.

A normal day on our team involves customer interaction, feature development, and collaboration. We work as a team, support each other, and keep our ops load as low as possible so we can focus on delivery.

BASIC QUALIFICATIONS

- 1+ years of agile software development methodology experience- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and NodePREFERRED QUALIFICATIONS

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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