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University of Southern California

Data Coordinator - Heart Acquisition - Full Time 8 Hour Days (Non-Exempt) (Non-U

University of Southern California, Los Angeles, California, United States, 90079


Data Coordinator - Heart Acquisition - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Keck Medicine of USCHospitalLos Angeles, CaliforniaThe Data Coordinator is responsible for obtaining, verifying, and managing call management and on-call data. This includes data collection, data verification, data assurance, and data analysis. The Data Coordinator assists administration (defined as but not limited to quality and outcomes management, medical staff department/committees, and other hospital departments) by generating reports for process improvement and quality outcomes data management. Additionally, the Data Coordinator gathers data necessary to meet requirements and requests for regulatory agencies as determined by the hospital's management.The Data Coordinator fulfills a variety of roles to provide continuity of care for patients. The Data Coordinator is an essential component of the transplant team and works in conjunction with clinical, financial, and scheduling colleagues to assure patient records are requested, obtained, and placed into the EMR in a timely and efficient manner for review and documentation. Duties include oversight of patient medical records, creating patient education packets, responding to urgent records requests, setting up the patient education class, and validating patient consents. The Data Coordinator will help facilitate the referral to evaluation process in partnership with the Transplant Coordinator, LVN, scheduling coordinator, referral coordinator, and financial coordinator. The Data Coordinator provides stellar customer service when interfacing with patients in person and over the phone, alerting clinicians when patient testing is uploaded, escalating urgent issues, and engaging outside facilities for patient medical records. The Data Coordinator is also expected to problem-solve in real-time and provide appropriate direction and support to patients and staff regarding medical records. The Data Coordinator will participate in team meetings and discussions related to complex cases and advance operational throughput and process improvement to benefit patient care and record retrieval. The Data Coordinator should possess analytic skills and be able to evaluate/analyze information, patient charts, and physician notes to effectively obtain and upload patient records and convey/communicate information as needed to others. The Data Coordinator acts as the liaison between clinical, scheduling, and quality teams to assure patient records are being effectively obtained and placed in the EMR to the correct location which is compliant with transplant/hospital standards and legal requirements. Bilingual fluency is strongly preferred.Essential Duties:Follows all HIPAA related compliance by keeping patient clinical/personal information private. This includes confirming a minimum of two patient identifiers prior to discussions with patients and staff, sending written or electronic communications, and entering new information into electronic systems or paper charts.Acts as a business professional in interaction and appearance by providing superior customer service when interfacing with patients, peers, physicians, superiors, and hospital personnel/leadership.Demonstrates advanced knowledge of medical records processes and the role of the Data Coordinator to secure and place medical records into the transplant and hospital EMR systems.Secures and uploads patient consent forms. Affirms all consents are accurately completed, labeled, signed, dated, and time-stamped.Establishes a sense of camaraderie among peers and with supervisors to facilitate teamwork.Performs other duties as assigned.Required Qualifications:High school or equivalent.Associate's degree or AHIMA certification required.2 years experience in the medical field, including medical records and transplant.Excellent skills in the use of networked personal computers and data entry and database relationships.Detail-oriented and aware of the importance and impact of data quality.Proficient in Microsoft Office applications.Ability to become proficient in EMR and various IT systems required.Excellent verbal and written communication skills.Able to function independently and as a member of a team.Demonstrated ability to problem-solve and provide effective resolution.Excellent working knowledge of acute care demographic and clinical data elements, medical terminology, and formulae.Knowledgeable of JCAHO standards especially those related to Improving Performance.Preferred Qualifications:Bachelor's degree in a health-related field.Content knowledge of medical terminology and transplant process.Bilingual strongly preferred; if bilingual, certified department translator strongly preferred.Required Licenses/Certifications:Fire Life Safety Training (LA City) if no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $19.00 - $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.REQ20152307

Posted Date: 07/24/2024

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