Amazon
Sr Enterprise Service Manager (ESM), AWS Professional Services
Amazon, Arlington, Virginia, United States, 22201
Sr Enterprise Service Manager (ESM), AWS Professional Services
Job ID: 2771189 | Amazon Web Services, Inc.Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:Long term development of Customer vision and strategyEngage with customers to understand their business drivers and customer portfolioIdentify & develop specific opportunities and supporting business casesDemand creation, deal shaping, including estimations and deal pricingIdentifying and positioning appropriate contracts for OpportunitiesContract negotiations & follow on for SOW signatureIdentify potential opportunity & delivery risks, and define Mitigation plan for such risks & issuesProviding Executive Oversight for delivery of projects in account, ensuring high quality deliveryLeading innovation and scoping workshops with CustomersAct as single person of contact for Customer executives, developing deep, trustful relationsEducate customers on AWS services and translate those into a clear business value propositionEnvision and inspire customersCoaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.BASIC QUALIFICATIONS
- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experiencePREFERRED QUALIFICATIONS
- 7+ years of consulting, design and implementation of serverless distributed solutions experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2771189 | Amazon Web Services, Inc.Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:Long term development of Customer vision and strategyEngage with customers to understand their business drivers and customer portfolioIdentify & develop specific opportunities and supporting business casesDemand creation, deal shaping, including estimations and deal pricingIdentifying and positioning appropriate contracts for OpportunitiesContract negotiations & follow on for SOW signatureIdentify potential opportunity & delivery risks, and define Mitigation plan for such risks & issuesProviding Executive Oversight for delivery of projects in account, ensuring high quality deliveryLeading innovation and scoping workshops with CustomersAct as single person of contact for Customer executives, developing deep, trustful relationsEducate customers on AWS services and translate those into a clear business value propositionEnvision and inspire customersCoaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.BASIC QUALIFICATIONS
- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experiencePREFERRED QUALIFICATIONS
- 7+ years of consulting, design and implementation of serverless distributed solutions experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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