Principal Enterprise Service Manager (ESM), AWS Professional Services, State Loc

Minimum Qualifications:15+ years of IT consulting/management experience, with IT Transformation experience in customer-facing rolesExperience working with large multi-national organizations as either a Consulting Services lead, Client Partner, Account and/or Relationship Manager or similarExperience managing and delivering large-scale enterprise IT projectsAbility to travel to client locations when requiredBachelor's Degree or equivalent experienceAre you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations' cloud transformation success by aligning professional services to critical business and IT outcomes excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long-term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight, and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:Long-term development of Customer vision and strategyEngaging with customers to understand their business drivers and customer portfolioIdentifying & developing specific opportunities and supporting business casesDemand creation, deal shaping, including estimations and deal pricingIdentifying and positioning appropriate contracts for OpportunitiesContract negotiations & follow on for SOW signatureIdentifying potential opportunity & delivery risks, and defining Mitigation plans for such risks & issuesProviding Executive Oversight for delivery of projects in account, ensuring high quality deliveryLeading innovation and scoping workshops with CustomersActing as a single point of contact for Customer executives, developing deep, trustful relationsEducating customers on AWS services and translating those into a clear business value propositionEnvisioning and inspiring customersCoaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer-centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Additional Qualifications:Experience in Pre-Sales and/or Sales of Cloud-based SolutionsExperience with contract and statement of work developmentExperience with enterprise architecture frameworks (e.g., TOGAF, Zachman) and identifying the relationships between business services, information, applications, and global infrastructure assetsExperience with enterprise IT management frameworks (e.g., COBIT, ITIL)Familiarity with State, Local Government, and Higher Education industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP, and FDAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Compensation:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

#J-18808-Ljbffr